Development Officer – Annual Fund

Posted by: Hopelink

Redmond, WA, US

Title: Development Officer – Annual Fund

Department: Development

Location: Redmond, WA

Work Schedule: Full Time

Compensation: $45,000 – $53,000/yearDOE

Benefits: Eligible

Open: April 2016

Closes: When filled

To see the complete posting and to apply, click

Since 1971, Hopelink has served homeless and low-income families, children, seniors and people with disabilities in the north and east King County, WA. With service centers in Redmond, Bellevue, Kirkland, Shoreline and Sno-Valley (Carnation), we are the largest nonprofit organization in the area. Hopelink programs and services focus on five key areas: food, financial assistance, housing & family development, adult education & employment and transportation/mobility. Programs are aimed at helping people achieve stability, and helping them gain the skills and knowledge they need to exit poverty for good.


Hopelink’s Annual Fund team is focused on providing personal donor-centered attention. The Development Officer – Annual Fund plays a critical role in the Development team’s success by providing organizational skills, critical thinking, and excellent communication and interpersonal skills. The position requires flexibility, a willingness to collaborate, and the ability to prioritize changing needs.

Essential Functions:

(Note:Any one position may not include all of the functions nor do the listed functions include all tasks that may be found in positions of this class.)

  • Develop and execute overall strategy and activities for annual fund donor acquisition, retention, and stewardship for an annual fund of approximately 10,000 donors in collaboration with Senior Manager of Individual Giving and Development team;
  • Create and contribute to ongoing donor stewardship communications, including acknowledgement letters, donor appeals, and direct mail. Maintain donor communications calendar, assisting with coordination of frequent mailings, e-communications, and activities throughout development team, including working with mail house and outside vendors as necessary;
  • Revamp and manage monthly/recurring giving program, with a focus on acquiring new recurring givers from within annual fund;
  • Coordinate all aspects of the annual fund acknowledgment and stewardship process, ensuring that donors are thanked in a timely and meaningful manner with phone calls and written materials;
  • Track trends and produce reports on annual giving donor activity, focusing on donor retention and building annual fund donor base;
  • Input accurate donor information to Raiser’s Edge database on a regular basis;
  • Support development staff in coordination of special events; and
  • Perform other related duties as assigned.
  • Communicates respectfully with people of all cultures, languages, ages, genders, gender preferences, races, physical abilities, ethnic backgrounds, and religions.
  • Maintains a professional and positive working relationship with clients, vendors, volunteers, donors, and fellow staff and adheres to the Hopelink Standards of Conduct.
  • Practices and achieves Hopelink’s Core Competencies in order to support Hopelink’s overall strategy, team goals and individual goals. Core competencies are listed below.

Required/Preferred Qualifications:

  • 3-5 years direct experience in nonprofit development/fundraising;
  • Bachelors degree, or equivalent experience and/or education;
  • Experience managing a large donor constituency, with annual fund and monthly/recurring giving program experience preferred;
  • Excellent written and verbal communication skills;
  • Familiarity with donor engagement, including understanding of all components of a diverse donor base and its required upkeep;
  • Experience with donor management software/databases (Raiser’s Edge preferred);
  • Experience utilizing Microsoft Office products, including Word, Excel, Outlook, and PowerPoint;
  • Experience working in large-scale events preferred;
  • Able to take initiative and drive projects from beginning to end in accordance with a strategic plan;
  • Ability to work effectively in a collaborative team environment;
  • Manage multiple tasks with an ability to reset priorities at any given time;

Core Competencies: Hopelink embraces a set of competencies for all our employees. These competencies are qualifications, skills, abilities, knowledge and behaviors which are necessary for achieving our overall strategy. These include:

Core Competencies:

Communicating Openly and Inclusively:

  • Openly, consistently, and accurately communicates information to others in a manner that is respectful of various backgrounds (e.g. cultural, educational, religious, racial) creating two-way feedback channels and open dialogue.
  • Takes time to listen and understand the entire situation and constructively address issues.

Collaborating and Integrating:

  • Works effectively with other people, teams, and departments and seeks out opportunities to partner with other people, teams, and departments to achieve Hopelink’s goals.

Improving and Changing:

  • Finds potential opportunities and builds creative and/or innovative solutions
  • Is dedicated to continuous improvement and change as necessary, including willingness to change and leading others through change.

Demonstrating Accountability:

  • Embraces his/her role as leader, taking ownership for his/her behavior and holds others to similar standards.
  • Demonstrates programmatic and financial stewardship to ensure achievement of the mission and long-term sustainability.

Focusing on the Customer:

  • Focuses on serving both internal and external customers and stakeholders.
  • Balancing the needs of customers and stakeholders; gathering feedback, creating relationships, and developing and meeting expectations.

Physical Demands:

The physical demands and work environment described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities who are otherwise qualified to perform the essential functions.

  • Must be able to lift 30 pounds on an occasional basis.
  • Work involves standing, walking, stooping, talking, reaching, sitting, bending, kneeling, climbing, grasping, hearing, using hands to handle, feel or operate objects, and reaching with hands and arms.
  • Vision abilities required by this job include close vision and the ability to adjust focus.
  • The noise level in the work environment is usually moderately quiet.

Licenses, Certificates and other requirements:

  • Must pass criminal background check through the Washington State Patrol.
  • Valid Washington State driver’s license.
  • Reliable personal transportation.
  • Proof of personal automobile liability insurance.

We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.

If you want to join our dynamic team, why not bring your talents and skills to Hopelink? In addition to great staff, we offer a competitive benefit package.

To see all of Hopelink’s open positions, please visit:

Hopelink is an Equal Opportunity Employer committed to workplace diversity.

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload.

Via:: Idealist