Housing Manager

Posted by: Transitional Resources

Seattle, WA, US

The Housing Manager is responsible for the management and daily operations of Transitional Resources’ affordable housing units, as well as other agency supported living housing. The goal of this position is to promote a safe and supportive environment for its tenants so that they can achieve housing stability. The Housing Manager will be expected to work with a diverse population and must be sensitive to the culture, religion, language, age, gender, and sexual orientation of the population served. Transitional Resources is a small non-profit community behavioral health agency that relies heavily on teamwork. Successful candidates must be flexible and open to taking on whatever is needed to help the housing program run smoothly. We offer a positive and supportive work environment committed to promoting the best outcomes possible for our employees and the individuals we serve.

Responsibilities:
• Screen new tenants in accordance with program policies and enter into lease contracts with tenants.
• Tenant relations and fostering a sense of community including responding to tenant concerns.
• Develop a thorough understanding of contracts with funders, complete accurate and timely reports to funders, and ensure compliance with funder agreements.
• Issue legal notices and pursue evictions after consultation with the CEO.
• Supervise other housing staff, which include, Facilities Manager and Housing Case Manager.
• Apply training in conflict resolution, landlord/tenant law, Fair Housing, and HUD regulations.
• Maintain complete individual tenant files including all income and household eligibility information for tenants.
• Hold regular tenant meetings and work with tenants to organize community activities.
• Assume property maintenance oversight responsibilities including ordering and approving repairs, inspecting the condition of the building, scheduling maintenance, preparing vacant units for lease, etc.
• Respond to emergencies as needed.
• Responsible for compliance with State Landlord Tenant Law, City and County contracts, Seattle Housing Authority, Plymouth Housing, and other funding requirements.
• Assists the Chief Executive Officer in the Quality Assurance/Continuous Quality Improvement processes.
• Assists in assessing and implementing improvements in the safety and quality of agency housing.
Relationship with Community and Co-workers:
• Serves as liaison to mid-managers and clinical staff of other mental health agencies, Plymouth Housing, Seattle Housing Authority, KCPHP, and other housing funders.
• Assists with community relations and fundraising activities as requested.
• Participates in the agency’s strategic planning activities.
• Fosters cooperative working relationships with support staff and direct service staff.
• Contributes to a cooperative working relationship with the Chief Executive Officer, the Clinical Director, the Clinical Supervisor, and business office personnel.
• Maintains effective working relationships with referral sources, community resources, shelters, jails and other mental health professionals.
• Maintain and establish relationship with the landlords of the supported living houses.
Supervision:
• Provides direction in carrying out program activities, problem solving and timely decisions for staff regarding the agency’s housing services.
• Supervises the utilization and operation of the supported living program.
• Provides supervision for Housing Case Manager, Maintenance Technician/Facilities Coordinator, and other maintenance and general labor personnel.
• Ensures housing program is adequately staffed.
• Provides backup supervision as needed.
• Orients and trains new staff.
• Ensures staff have proper training and meet ongoing continuing education requirements.

Qualifications:
• BA or BSW, plus a minimum of two years mental health experience and agency affiliated counselor registration.
• Direct experience in property management, delivery of housing services, community organizing, or program/administrative duties commensurate with responsibilities outlined above.
• Working knowledge of Washington State and City of Seattle’s Landlord-Tenant laws.
• Knowledge of substance use disorders.
• Demonstrate commitment to the empowerment of individuals who are homeless, low-income or who have special needs.
• Must have good organizational skills and be able to manage multiple tasks concurrently.
• Two years supervisory experience.
• Good communication skills. Experience working in groups.

Supervised By:
Chief Executive Officer

Compensation:
Benefits include: 22 paid leave days per year and 9 paid holidays (each pro-rated per fte); employer paid medical, dental insurance, and long term disability insurance; salary add on after one year of employment which can be placed pre-tax in an agency 403(b) retirement account; voluntary participation in the agency sponsored AFLAC cafeteria plan; and voluntary participation in FSA plan, after one year of employment.

Hours:
32 hours per week.

E.O.E.

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