Per Diem Housing Outreach Specialist

Posted by: Goddard Riverside Community Center

New York, NY, US

Goddard Riverside’s Manhattan Outreach Consortium provides outreach and housing placement services to adults who are chronically street homeless.

The Per Diem Housing Outreach Specialist is an hourly, non-exempt position with work offered as shifts are available.

Essential Duties

1) Homeless Outreach/Case Management services

  • Canvass sectors of Manhattan in teams of two to find areas active with people experiencing homelessness
  • Engage individuals on the street, assess for safety and program eligibility, and provide information about resources
  • Confidential paperwork: placing individuals on a pre-caseload tracking sheet, logging bedded down sightings, completing client progress notes, and completing incident reports
  • Placement Services: referring and transporting clients to shelters and/or drop-ins
  • Communicate with clients already known to the program, assist in promoting service goals, continue client’s electronic file, and escort clients when needed
  • Assist in performing clinical assessments of clients to determine when a client should be admitted to the hospital or when 911 should be called
  • Canvass areas for evidence of homelessness and record accurate findings
  • Enter accurate and complete data into computer database after each shift
  • Prepare reports on shift activities and client statuses for day teams and case managers as requested
  • Respond to 311 calls from the community within one hour
  • Drive outreach van
  • Other duties as required


  • High School Diploma required
  • Bachelors degree preferred
  • Valid Driver’s License
  • Experience working with individuals with histories of mental illness, trauma, substance abuse, and chronic homelessness

Physical Requirements

  • Frequent walking and standing
  • Occasional lifting

Work Environment

  • Indoors and outdoors; all weathers
  • Schedule must be flexible and you should be available at short notice: day, evening, overnight, weekend, and holiday hours.

Via:: Idealist