Paralegal – Part – time

Posted by: Housing Families Inc.

Malden, MA, US

Every Family has a Story. . .Consider Joining Ours. . .

Housing Families Inc., founded in 1986 by community members concerned about the growing crisis of homelessness, has helped more than 2,400 families make the transition out of homelessness to successfully retain permanent housing. Today, Housing Families is one of the largest and most capable providers of shelter and affordable rental housing in Massachusetts.

We provide safe, temporary shelter and quality affordable housing to homeless and at-risk families. We offer individualized supportive services to enrich children’s lives, nurture the potential of each family member, and help families maintain permanent housing.

Our vision is a world in which everybody has a place to call home. We are looking for those who share in this vision and for skilled, compassionate individuals who share in our agency values of:

Respect, Caring, Integrity, Growth, and Team Work

We are currently looking to fill our Paralegal position in our Malden, MA location.


  • Conduct intakes for all clients requesting pro bono legal services.
  • Be available during regular office hours for clients seeking legal help.
  • Determine which clients require legal representation, either from in-house attorneys or from the external panel of volunteer attorneys, which can be assisted by an advocate, and which should be referred to other resources.
  • Make appropriate referrals for tri-city residents seeking legal assistance.
  • Provide advocacy to clients when appropriate.
  • Maintain records of clients and work done on each case for monthly reporting.
  • Work with attorneys to coordinate daily program activities.
  • Help develop and maintain contact with community resources relevant to client needs.
  • Abide by Agency confidentiality policies
  • Participate in and making him/herself available for other projects as determined by funding sources and the Coordinating Attorney.
  • Collects and regularly enters all required client contact and information into files.



  • One year of experience performing similar, related duties.
  • Bachelor’s degree preferred OR equivalent experience.
  • Working knowledge of the impact of trauma and homelessness is preferred.
  • Multi-lingual skills (Spanish) are a plus.
  • Must be willing to work in Malden and surrounding areas.
  • Must have unrestricted work authorization to work in the United States
  • Must be 18 years or older


An understanding of low-income populations. High energy level while working with clients and attorneys. Knowledge of relevant human services programs. Ability to collect and distribute information to staff members. Open to feedback with a desire and ability to learn and grow. Strong verbal and written communication. Ability to empathically de-escalate emotional reactions. Critical thinking, analytical, problem solving and negotiating skills. Ability to remain calm and responsive during crises. Ability to practice clear role boundaries and refer questions and concerns outside job scope to appropriate staff. Creative and possessing a positive, “can do” attitude. Flexible and adaptable to changes. Detailed, thoughtful, and thorough.

Read more here:: Idealist