Interim Social Enterprises Manager

Posted by: Project HOME

Philadelphia, PA, US

The Social Enterprises Manager oversees a portfolio of small businesses that provide work and training opportunities for people who have experienced homelessness. The Manager ensures that jobs are meaningful, leading to professional growth and/or better health and well-being for the employee. All employees are residents of Project HOME’s permanent housing or safe havens; many are on a path to competitive employment. The manager has bottom line responsibility for each business, while sustaining an environment across enterprises that encourages and supports working, recovery and empowerment. This position is supported by the experience and commitment of an extraordinary internal team of direct service workers, in addition to an extended network of internal and external stakeholders.

Essential Duties and Responsibilities:

· Oversee the three supervisors who are responsible for daily operations at Project HOME’s existing enterprises, which include candle- and soap-making, art workshops and sales, a thrift store boutique, and a pack & ship operation for online sales;

· Provide oversight to resident team working at Library, and sales crew including resident and Drexel coop student;

· Implement evidenced-based job training practices appropriate for people who have histories of homelessness, addiction and/or mental health conditions;

· Maintain adequate financial controls and accurate records of all program expenses and income generated through sales;

· Assess and evaluate costs vs. outcomes of enterprise programs in order to increase number of residents who successfully access jobs and achieve desired goals/outcomes;

· Recruit volunteers with specialized skills to provide technical assistance to department, i.e, marketing functions, product merchandising, graphic design;

· Support supervisors to create additional distribution opportunities for goods created by Project HOME enterprises;

· Identify staff development training needs for new and ongoing activities;

· Other duties as assigned;

Minimum Qualifications

· Master’s degree in business with (2) years of supervisory experience’, or Bachelor’s Degree with (4) years of supervisory experience, that includes setting and achieving operating and financial goals;

· Knowledge of person-centered approaches to supervision;

· Entrepreneurial and enthusiastic about shaping systems, processes and relationships;

· Persistent and resourceful — gets the job done;

· Excellent organization skills and attention to detail, can manage multiple deadlines simultaneously;

· Comfortable with financial oversight, can develop and manage budgets;

· Knowledge of mental health issues, substance use and recovery, homelessness, unemployment and underemployment;

· Proficient in Microsoft Office, including Excel;

· Flexible and cool under pressure. Able to solve problems in a complex, at times ambiguous and fast-moving, environment.

Preferred Qualifications

· Previous product development or business operations experience, such as supply chain, retail;

· Program design and evaluation experience;

· Experience using social media for advocacy, marketing, publicity.

Project HOME is an Equal Opportunity Employer

Read more here:: Idealist