South Sudan: Senior IT Officer-South Sudan

Organization: CARE
Country: South Sudan
Closing date: 13 Oct 2016

CARE South Sudan seeks to recruit a short term Senior IT Officer to support their offices in South Sudan.

Duties & Responsibilities

  1. Support daily end users
  2. Monitor the LAN/WAN and Internet daily ensuring users are able to access
  3. Test internet connectivity every week to determine the subscribed bandwidth is being achieved
  4. Test internet connectivity to ensure the internet access is stable with no packet loss or intermittent connectivity
  5. Raise any issues noted with 3rd party vendors where applicable
  6. Together with the operations team, oversee the network cabling of the new office location
  7. Meet with the ISP and agree on possible dates to setup the new location – preferred mode is to get equipment on capex in the new location and the ISP can repossess what is in the old location after setup
  8. Continuous liaison with the ISP to ensure that they install all the necessary equipment on time and prior to the office move
  9. Test bandwidth provided to ensure it meets the subscribed throughput
  10. Supervise the network cabling and termination to a patch panel and switch respectively as per the recommended standards
  11. Ensure all wired network points are properly terminated, tested and labeled
  12. Provision of 1M-3M Ethernet cable from the face plate to the end-user station in the offices with wired access
  13. Setup access points (AP’s) on the LAN, terminating the cable on the LAN port and configure all of them with the same SSID and wireless key to make it easy for users to move around on the network (Note:- Do NOT setup the AP’s as DHCP servers. The router is the only DHCP server)
  14. Mount the AP’s on the network as per network design
  15. Test connectivity to these AP’s from the offices that are using wireless access. If insufficient, make a recommendation to add
  16. Oversee installation of a stable power environment – lightning rod, UPS and power stabilizer in the server room and for all network devices
  17. Test the power stability of the network to determine stability and efficiency
  18. Mount the servers in use on the IT rack in the server room and label them appropriately
  19. Check IP addressing on the end-users computers to ensure they have the correct IP addresses and no one has a static IP address from the old network
  20. Test staff access to in-house tools ensuring optimum performance
  21. Setup printing services for all staff
  22. Any other duties as assigned

Required Qualifications

  • Diploma in Computer Science or its equivalent
  • Hardware and network certifications e.g. CompTIA A+, CompTIA Network+, CCNA
  • Experience in administering Windows Server 2008 and above
  • Experience in deploying, monitoring and supporting LAN/WAN networks
  • Experience in deploying antivirus solutions in a centralized environment
  • Experience in monitoring network security
  • Experience in monitoring network and Internet stability using network tools
  • Experience in working with 3rd party vendors and suppliers
  • Experienced in deploying network printers
  • Experience working with people from multi-cultural backgrounds
  • Honest and of high integrity
  • Excellent communication skills

How to apply:

If you meet the above qualifications, you are requested to send your application and CV to by October 13, 2016. Candidates are required to quote the title of the position being applied on the subject line of the email. Only shortlisted candidate will be contacted.

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