United States of America: Knowledge Management Director for Ebola Pillar II

Organization: International Business & Technical Consultants, Inc.
Country: United States of America
Closing date: 07 Nov 2016

International Business & Technical Consultants, Inc. (IBTCI), a U.S. based international development consulting company established in 1987, has worked in over one hundred countries and implemented over two hundred projects. IBTCI serves government agencies, private sector companies and several donor agencies. IBTCI specializes in Monitoring & Evaluation (M&E) across many sectors including, but not limited to, conflict and crisis, democracy & governance, economic growth, education, environment, and global health.


Position Title: Knowledge Management Director for Ebola Pillar II

Reports to: Chief of Party for Ebola Pillar II

Position Description: This is a Full-time Exempt position.**

In this role you will be responsible for Knowledge Management component of the Ebola Pillar II activities in West Africa including Guinea, Liberia and Sierra Leonne. We require someone who is assertive, works with a sense of urgency and possesses a strong work ethic. This position is based in our Vienna, VA Home Office, and with periodic work in our Washington DC Office.

Essential Duties/Tasks and Responsibilities:

  • Assess knowledge management needs, develop strategies to meet those needs, identify and obtain required resources and ensure access by the mission’s staff and management;
  • Create methodology and approach for extracting knowledge from program implementation processes and data;
  • Build a repository of best practices in knowledge management and sharing for use by mission’s staff and management;
  • Promote knowledge sharing through the mission’s operational business processes and systems by strengthening collaboration between Technical Units, external partners, and the information systems to facilitate seamless exchange of information across the system;
  • Promote collaboration tools such as activity rooms to facilitate sharing of ideas and information among mission’s teams and between mission’s staff and external partners;
  • Provide support for the establishment and nurturing of communities of practice, including workshops and one-on-one guidance;
  • Promote sharing of experiences across communities of practice, Technical Units, and networks;
  • Develop and encourage innovative approaches in knowledge management and sharing
  • Help establish a mechanism to monitor and evaluate the mission’s knowledge management and sharing system, including dissemination information about the Agency to internal and external audiences, organizing knowledge sharing events, etc.;
  • Available to travel to the field as required by the Pillar II SOW
  • Drafting technical and non-technical sections of SOW related to capacity building, KM and learning.
  • Representing IBTCI in business development or project implementation meetings with partners or clients.
  • Supervise IT consultant on Ebola Pillar II project.

  • Might serve as primary DC-based point of contact with client in the absence of Chief of Party for Ebola Pillar II.

Additional Duties/Tasks and Responsibilities:

  • Represent IBTCI in industry conference and workshops
  • Author white papers or report to promote IBTCI intellectual prowess in KM related to M&E
  • Provide in-house training to home and field staff on KM
  • Attend management meetings and contribute to strategic and business plans as needed
  • Other duties/tasks as assigned


Required Knowledge, Skills and Abilities:**

  • Demonstrate familiarity with USAID’s Evaluation Policy and guidance included in the USAID Automated Directive System (ADS) in chapter 200.

  • Demonstrated experience in Global Health within two or more of the following areas: HIV/AIDS, infectious diseases, non-communicable diseases, malaria, TB, Orphan Vulnerable & Children, reproductive health and family planning, nutrition, water and sanitation, health information system among others

  • Experience designing KM and Learning systems for international development projects.

  • Experience designing and implementing strategic communication plans for country –level programs.

  • Experience in all aspects of the KM process: needs assessment, strategies development, KM design and methodology, repository design and usage, KM system and processes, information system, information sharing, building communities of practices, usage of innovative approaches, M&E of KM;

  • Experience with web platforms, electronic communications, social media and knowledge management principles.

  • Overseas experience working in KM and Learning.

  • Extensive ability to travel overseas is integral.

  • Demonstrable results orientation, flexibility and problem solving skills.

  • Strong communication skills (oral and written) required.

  • Proven ability to organize and share information effectively

  • Native fluency in the English language is required; a working competence in French is desirable.

  • Well-organized with strong attention to detail.

Minimum Requirements:


  • Five to 10 years of experience in knowledge Management, Communication and organizational learning of foreign assistance activities and other related fields plus.
  • Ten years of experience in program management of foreign assistance or donor activities.

Required Education:

  • Master’s degree in Communication, Social Sciences, International Affairs, International Development, Policy Analysis, Economics, Public Administration, Business Administration, Statistics or another related field; emphasis information-related aspect of international development.

Working Conditions: Work is performed in a typical corporate office environment.

Physical Requirements: Work is generally sedentary, the employee is regularly required to talk, hear, and use hands to finger, handle or feel objects, tools, or controls. Specific vision abilities required by this job include close vision. The employee must occasionally lift or move up to 25 pounds.

Supervisory Responsibility: The IT contractor/ consultant will report to this position.

Travel: At least an average of 25% to 35% travel for project implementation and/or project management of business development initiatives. (Percentages may vary depending on portfolio of projects and IBTCI practice needs).

Work Authorization: Candidate must be authorized to work in the U.S.A.

Working Conditions: Work is performed in a typical corporate office environment.

Physical Requirements: Ability to lift up to twenty five pounds.

No phone calls please. Applications will be acknowledged, but only final candidates for particular activities will be contacted.

We are an equal opportunity employer. Prospective employees will receive consideration without discrimination of race, creed, religion, gender, national origin, sexual orientation, disability, or veteran status. We are an E-verify employer.

How to apply:

To Apply: Please visit https://careers-ibtci.icims.com/jobs/1220/knowledge-management-director-for-ebola-pillar-ii/job

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