Pakistan: Note Taker, Public Opinion and Communication Activities (POCA) Project, Performance Management Support Contract (PERFORM), Pakistan

Organization: Management Systems International
Country: Pakistan
Closing date: 01 Dec 2016

Note Taker, Public Opinion and Communication Activities (POCA)

Project, Performance Management Support Contract

(PERFORM), Pakistan

Company Profile: MSI, a Tetra Tech Company, is a Washington, DC metro area international development firm with a 35-year history of delivering development results across the world. Our core expertise is in the fields of monitoring and evaluation (M&E), institutional development, public sector management, governance and anti-corruption. MSI implements nearly 100 projects in 90 countries around the world such as Jordan, Morocco, Lebanon, Syria, Pakistan, Afghanistan, Colombia, and Mexico. As one of the leading companies in our field, MSI has partnered with more than 80 organizations across all sectors of international development with clients ranging from large bilateral and multilateral donors such as USAID, the World Bank and the UNDP to national and local governments, NGOs, think tanks, foundations and universities. For more information on MSI, please visit our website at
Project Summary: **
In May 2015, the United States Agency for International Development (USAID) awarded a five-year contract to Management Systems International (MSI) to provide performance management support to USAID-sponsored development programs throughout Pakistan. The Performance Management Support Contract (PERFORM) serves as a centralized management support mechanism that provides services in (1) monitoring, (2) evaluation, (3) assessment, and (4) learning support. PERFORM provides data and information to help USAID/Pakistan project managers improve results through better implementation, design, and learning, enabling it to better target its programming and achieve its goals and objectives.

Please note: Only Pakistani citizens are eligible for this position.**

Position Summary:
MSI is seeking one (1) qualified Note Taker to document and transcribe the responses of in-depth interviews (IDIs) of major opinion leaders as part of the monitoring of USAID/Pakistan’s public outreach and communication activities (POCA). In September 2015, USAID/Pakistan awarded a three-year contract to a leading advertising firm to develop and implement a communications strategy to raise awareness about USAID’s development assistance, improve perceptions of the United States, and help Pakistanis understand the relationship between USAID and the US government. The communication campaign will run on major media channels including TV, radio, digital media, and newspapers. The first mass media campaign aired from August through September 2016, and a second campaign will run from November-December 2016.

USAID Pakistan has requested PERFORM to assess the effectiveness of the USAID communications strategy. One component of this assessment is to solicit the opinions of 10 key influencers in Pakistan from the government, business, religious, and media sectors.

The purpose of the IDIs is to understand the narrative of the opinion leaders regarding USAID and its development assistance in Pakistan. The Note Taker will work under the supervision of the Interviewer during the field work and transcriptions. The period of performance for this activity is estimated to be from mid-November 2016 – early January 2017. The Note Taker and Interviewer are expected to travel to various locations in Pakistan to conduct the interviews.


  • Take comprehensive and high quality notes of each IDI.
  • Transcribe and translate notes to English in accordance with the required format.
  • Modify transcribed translations based on feedback from the interviewer and PERFORM Assignment Manager.
  • Participate in development of the data collection instrument, data analysis, PowerPoint debrief to USAID, and report writing.
  • Assist with other tasks necessary to successfully complete the assignment.


  • At least a Bachelor’s degree in media studies, communication, social sciences, or a related field.
  • At minimum of three (3) years of experience conducting interviews, and taking and transcribing notes from Urdu to English.
  • Experience preparing PowerPoint presentations and drafting reports, particularly for USAID.
  • Excellent analytical, and oral and written communication skills.
  • Able to work under tight deadlines and produce quality work.
  • Fluent in written and spoken English.

Candidates that have a real or potential conflict of interest in this evaluation will not be considered for this assignment. MSI will require a written statement to this effect before formal engagement on this assignment. Conflict of interest in this context includes, but is not limited to: close and/or family relations with the individuals that are related to the project, financial interest in the implementing organization(s) or grantees, current or previous experience with the project being evaluated or the USAID requesting office, etc.

Only candidates who have been selected for an interview will be contacted. No phone calls, please.

MSI is an EEO/AA/ADA Veterans Employer.

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