Thailand: CALL FOR INSTITUTIONAL EXPRESSIONS OF INTEREST: Face-to-Face Donor Recruitment and Donor Management & Retention Services for UNICEF

Organization: UN Children’s Fund
Country: Thailand
Closing date: 30 Nov 2016

The United Nations Children’s Fund (UNICEF) is an agency of the United Nations devoted to serving the world’s children. UNICEF’s Regional Office for East Asia and the Pacific (EAPRO) based in Bangkok is a hub for information, technical expertise and coordination for UNICEF Country Offices. It also supports these offices in their efforts to raise much-needed resources.

In this respect, UNICEF’s Private Sector Fundraising and Partnerships (PFP) Section in EAPRO is seeking Expressions of Interest (EOI) from qualified institutions to provide one or both of the following two services to one or more of the countries, to support its Face-to-Face donor recruitment in Indonesia, Malaysia, Philippines and Thailand and Donor Management & Retention activities in India, Indonesia, Malaysia, Philippines and Thailand:

I. Face to Face Donor Recruitment:

(a) Conduct face-to-face fund raising campaigns at events, business and residential sites and on the street to solicit donors;

(b) Recruit, train and supervise Field Representatives to be ready to manage the face-to-face donor’s recruitment campaign;

(c) Manage and handle any complaints or concerns related to the conduct of face-to-face donor’s recruitment activities.

II. Donor Management and Retention Services:

(a) Collect regular donations (including one time donation);

(b) Collect and maintain donation amount and payment information;

(c) Manage and maintain the integrity of the donor’s database;

(d) Manage donor communications/retention programme including inbound and outbound customer service;

(e) Provide necessary reporting and analysis.

For more details, please access the below link:

How to apply:

Interested institutions should complete and submit the attached EOI form together with any additional document you deem appropriate to substantiate your relevant experience and qualifications to with a copy to no later than 17H00 on Wednesday 30 November 2016. Please quote ‘EOI – UNICEF – Face-to Face fundraising activities for donor recruitment and retention’ as the subject in your correspondence.

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