Rwanda: Learning and Communications Officer

Organization: Global Health Corps
Country: Rwanda
Closing date: 18 Jan 2017

Position Overview:

Working under the supervision of the Program Quality and Learning Director, the Learning and Communications Officer will undertake communications efforts for the country office (including newsletter communication, field visits to record case studies and human interest stories), communicate findings and successes broadly, and inform the continuous improvement of data collection. In particular, the Learning and Communications Officer will work closely with the Program Quality and Learning Team on the vulnerable children and women programs. The Learning and Communications Officer will work closely with the Research and Analysis Manager to support project teams in the data collection (primary and secondary data), documentation and knowledge sharing, from the program design phase through the project closing.

The Learning and Communications Officer will also be responsible for undertaking additional knowledge management work such as analyzing and suggesting improvements to baseline evaluations and survey reports.


  • Lead office communications efforts, including newsletter creation and dissemination, website management, bolstering social media presence, conducting field interviews to collect human interest stories, and attending project events to record minutes
  • Document project best practices, lessons learned, challenges, and organize reflection sessions for staff
  • Make data and learnings available across the team for different purposes (e.g. reporting)
  • Make recommendations to scale lessons and best practices, as well as to address challenges; this may include working with the program team to inform refinements that will improve outcomes, and/or working with the monitoring and evaluation (M&E) team to add or adapt what is being measured and how
  • Support project managers in developing terms of reference (concept notes) for baseline, mid-term, and final project studies
  • Produce quarterly knowledge and learning products, including reports, videos, articles, etc., for circulation to internal staff and external stakeholders
  • Contribute to the production of the two program annual impact reports from different projects
  • Support the Program Quality team to gather and analyze feedback from partner organizations, projects beneficiaries, local authorities, and other stakeholders

Desired Skills and Experience:
Items indicated with an asterisk (*) are required

  • Bachelor’s degree in communications or other related international relations or development field*
  • Two years of experience in development programs implemented by non-governmental organizations, with direct experience in communications, knowledge management, and/or research projects*
  • Familiarity with interacting through various social media and other technology*
  • Proven ability to communicate using various media avenues in a compelling and accessible way*
  • Excellent writing skills with proven ability to produce quality outputs under tight deadlines*
  • Knowledge of Adobe InDesign and Microsoft Publisher*
  • Ability to work with cross-functional teams and transfer skills building capacity
  • Good communication skills, including verbal, written, and listening skills
  • Ability to learn quickly and build trust and credibility with communities at all levels
  • Willing to travel to project sites and sometimes work during odd hours
  • Committed, innovative and proactive self-starter
  • Fluency in French is a plus

How to apply:

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