United Kingdom of Great Britain and Northern Ireland: Technology Hub Manager

Organization: Internews Europe
Country: United Kingdom of Great Britain and Northern Ireland
Closing date: 16 Dec 2016

Deadline for applications: 16th December 2016

BACKGROUND:

Internews is an international development organisation whose mission is to empower local media worldwide to give people the news and information they need, the ability to connect, and the means to make their voices heard.

We envision a future where everyone, everywhere, enjoys equal access to trusted, quality information that empowers them to live healthy, secure, rewarding lives.

We currently have active programmes in 40+ countries with HQs and key regional hubs in London, Washington DC, Nairobi, Bangkok and Bishkek.

ABOUT THE ROLE:

Internews Europe has established a strong track record of innovating, developing and deploying information technology in support of our overall mission. In order to consolidate and grow this work we are now looking for a Technology Hub Manager with strong creative and management skills to drive, deliver and develop the organisations’ ICT projects.

Internews Europe currently has a team of engineers responsible for innovation, design, build and deployment of proven or innovative technology solutions to address key information related issues in the repressive countries where we work. The current team has skills in Web applications, network systems, internet circumvention and digital security and we are looking to maintain and deepen our expertise in those areas, as well as in new areas related to social media, mobile media, and data for example.

The Technology Hub Manager will be responsible for overseeing the life-cycle of projects – from design to adoption – across the range of technologies, including web, social media, mobile, open data, crowdsourcing, verification, network, security, cloud computing. S/he will bring deep expertise of working on ICT projects in challenging contexts as well as provide ideas and initiatives for new approaches, new technologies and new projects.

KEY RESPONSIBILITIES:

  • Oversee recruitment, supervision and performance management of team of technologists;

  • Web technologist, ICT projects coordinator, part time helpdesk officers

    • Select, negotiate with, and manage the relationship with GTH suppliers – to match projects team needs and means, and in compliance with procurement policy and other relevant policies:
  • Web an mobile app developers, UX designers

  • Technology and digital security trainers

  • Organizational digital security auditors, tool security testers

  • Secure web hosting and secure email providers

    • VPN and circumtech providers
  • Manage IEU’s projects tech infrastructure (secure hosting, VPNs, secure mail, cloud…)

  • Provide quantitative and qualitative narrative reporting to Internews senior management, project teams and M&E department.

  • Lead GTH technology watch, on relevant topics, including but not limited to:

  • ICT and human rights

  • Digital security trends and tools

    • News verification
  • Design the strategy of the GTH, with senior management

  • Participate with Development of proposals and department

  • Understanding of and demonstrated commitment to upholding Internews’ Core Values.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each necessary duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential task.

Necessary

  • Excellent knowledge of web site design and usability, as well as modular online platforms;

  • Experience of managing a portfolio of ICT projects including delivering technology projects on time and on budget;

  • Experience of managing external consultants and contracts;

  • Experience of managing response to urgent requests for technical support through Help Desk or other function;

  • Experience of managing team of up to 6 technologists and/or ICT project managers;

  • Experience of managing within an international NGO;

  • Mastering of:

  • Web technologies such as: PHP/ MySQL, HTML5/ CSS, Javascript and XML, Flash; CMSs (Drupal, SPIP) and Open sources technologies at large

  • Mobile phone issues

  • Security issues, encryption

  • eLearning and online support solutions

  • Server administration

  • Bulk mailing solutions, CRM

Benefits Information:

This position is being offered and hired by Internews Europe. Benefits will be consistent with Internews Europe’s offerings and will be reviewed during the hiring process. Additional information can be found on our About Working for Internews page.

Salary Banding: D plus benefits based on experience and qualifications.

How to apply:

  1. Please submit your CV with a covering letter (in English, of no more than 3 pages) and the names of 3 references (two of whom should be previous employers) via our website

  2. Please write your covering letter in response to the key responsibilities and essential skills. You should alhttps://chm.tbe.taleo.net/chm04/ats/careers/v2/viewRequisition?org=INTERNEWS&cws=38&rid=625so state your eligibility to live and work in the United Kingdom.

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