United States of America: PSC Recruitment Team Lead

Organization: Macfadden
Country: United States of America
Closing date: 16 Jan 2017

Macfadden is an employee-owned, international professional services corporation that applies integrated information technology solutions and program/project management expertise to help solve critical issues impacting the health, safety and security of the world around us. Since 1986, federal agencies have relied on Macfadden for mission critical support in the areas of international disaster response, development and humanitarian assistance, compliance and monitoring support, information management, and systems engineering and integration.

Today, Macfadden provides innovative solutions that enable our customers to protect America’s food supply more efficiently and bring medical breakthroughs to market sooner; rapidly respond to complex international disaster relief efforts; develop and maintain critical government IT financial systems and safeguard key government information systems. We support our customer’s mission to help emerging democracies in Eastern Europe and Eurasia develop their economic infrastructures; help meet compliance requirements and improve transparency through effective records and information management programs; and help preserve many of our nation’s most treasured historical documents through our data capture and digital conversion services.

With more than 225 employees, Macfadden is headquartered in Silver Spring, Maryland with multiple client site operations worldwide including: Washington, D.C.; Chesapeake, VA; Birmingham, AL; and Beirut, Lebanon. When you work with a Macfadden employee-owner, you will be working with a competent, experienced professional who cares deeply about your success. That’s what sets us apart and drives our commitment to our customers.


This position will support the Office of U.S. Foreign Disaster Assistance (OFDA), an office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters. OFDA is part of the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) and is organized into six divisions. To successfully execute its mandate, OFDA is comprised of a professional team of more than 400 staff including senior managers, experienced disaster responders, and technical experts, work to implement OFDA’s mandate at OFDA’s headquarters in Washington, DC and in regional and country offices, Combatant Commands, and coordination hubs strategically located around the world. OFDA is undergoing significant growth across all Divisions anticipating a 25% workforce increase in 2016.

The primary duties of this position are to implement and execute an effective and strategic recruitment process of U.S Personal Services Contractors (USPSCs) and other possible mechanisms; participate in the engagement and retention of candidates and to participate in a variety of staffing projects. In performing these primary duties, the individual will exercises discretion and independent judgment with respect to helping to translate company goals into action plans, reinforcing the culture and values, assisting with resolving a variety of recruitment issues and implementing policies, guidelines, and plans.


  1. Develop and implement a recruitment plan focused on acquiring high quality talent, in a timely manner, while controlling costs; develop full recruitment lifecycle standard operating procedures and processes to ensure consistency in outcomes; participate in relevant job fairs, career days, other recruitment events; develop recruitment documents for external audiences; and ensure all recruitment activities are in compliance with all legal and procurement requirements. Identify a variety of appropriate sources to post positions, monitor and evaluate results over time and make changes as needed. Identify recruitment events that could provide quality candidates for the agency and decrease the cost of hiring. Identify and recommend the strategic engagement of OFDA staff to attend events and engage in recruitment activities.
  2. Present a professional image to all candidates. Counsel and work closely with internal hiring managers throughout the recruitment process. Assist managers in following a behavioral interviewing model, as needed. Ensure that pre-employment processes are followed according to USAID PSC policies and procedures, including serving as technical expert in advising internal hiring committees, developing related documents (statements of work, evaluation criteria), overseeing related activities, resolving committee issues effectively as they arise, reviewing/editing source selection memos and drafting debrief letters.
  3. Mentor, coach and develop Recruiters.
  4. Build trusting and open relationships with both employees and management.
  5. Apply appropriate employment laws, USAID Acquisition Regulation (AIDAR) guidelines and policies to the hiring process. Ensure all employment practices are in compliance with federal and state laws and regulations, meet policies and procedures, and any other legal requirements contained in USAID’s AIDAR and the Federal Acquisitions Regulations (FAR).
  6. Analyze a variety of metrics to measure value creation of programs to ensure value to the organization (i.e., cost per hire, length to fill job, quality of hire, financial metrics etc.). Report on specific performance against metrics on a monthly basis; propose changes to improve performance.
  7. Lead several recruitment outreach events on an annual basis.
  8. Aid Recruiters and advise hiring managers in developing effective and strategic sourcing plans, especially for critical and/or hard to fill positions.
  9. Utilizes Applicant Tracking System and effective sourcing techniques to identify the right candidate for the right job.
  10. Regularly attend and effectively engage in industry networking events.
  11. Coordinate employment events with OFDA Customer groups.
  12. Conduct thorough reference checks on all candidates.
  13. Maintain and provide weekly updates of recruiting efforts and needs, if required.


• Bachelor’s Degree in Human Resources, Business Administration, Psychology, or another related area.
• Must have at least 10 years of professional recruitment experience with a proven track record of using innovative approaches to solving recruitment challenges and solid contacts/resources within the Humanitarian Industry.
• Experience working with USAID USG State Department and Embassies strongly preferred.
• Procurement experience with USG contracts in particular experience with Personal Service Contracts is preferred.
• Experience with USPSC recruitment and contracts preferred.
• Previous experience creating and executing a successful recruitment program.
• Must be proficient Microsoft Office, including Word, Excel, PowerPoint and Outlook.
• Must be savvy with social media recruiting and talent sourcing using talent-rich portals. Certification in Social Sourcing Recruiting (CSSR) or Social Media Recruiting (CSMR) preferred.


  1. Should have experience leading, managing and supervising other recruiters
  2. Should have experience with USAID roles and responsibilities and competencies for specific positions.
  3. Should be knowledgeable on the pre-award contract process as it pertains to upholding procurement integrity.
  4. Must be familiar with FAR, ADS and relevant OMB circulars.
  5. Reliable, highly organized, motivated, and committed to customer service. Must excel in a dynamic, fast-paced work environment and be able to effectively shift priorities and multi-task
  6. Proficiency in basic Microsoft Office (including Word, Excel, PowerPoint, and Access) or equivalent.
  7. Excellent attention to detail.
  8. Must be highly organized to be able to multi-task, accomplish goals and meet deadlines.
  9. Must possess strong interpersonal skill to relate to all levels of the organization and be a team player; encourage teamwork and a sense of partnership.
  10. Must possess strong analytical skills to respond to issues with creative problem solving, be able to define problems, collect data, establish facts, draw valid conclusions, and to create and analyze a variety of metrics.
  11. Must possess strong written and verbal communication and presentation skills to express ideas verbally and in writing, document procedures, and professionally represent the organization to internal and external parties.
  12. Must possess excellent judgment and decision making skills to provide resolutions when conflict occurs, ensuring actions are legal, fair, and consistent with USAID’s policies and procedures.
  13. Must be self-motivated and be able to work independently, and exhibit a strong work ethics.
  14. Must be able to maintain confidentiality and commit to an action after developing tentative course of actions that are based on logical assumptions.

Citizenship is required; selected candidate must be able to qualify for a government sponsored security clearance.


While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to finger, handle or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms. Specific vision abilities required by this job include close vision. The employee must occasionally lift or move up to 25 pounds.

This position description reflects Macfadden’s assignment of essential functions; nothing in this job description restricts the Company’s latitude to assign or reassign duties and responsibilities to this job at any time.

How to apply:


Read more here:: ReliefWeb