United States of America: Technical Advisor II – Project Manager Data Management and Warehousing

Organization: Catholic Relief Services
Country: United States of America
Closing date: 13 Jan 2017

Job Title: Technical Advisor II – Project Manager Data Management and Warehousing
Division: PIQA (MEAL Unit)
Location: Baltimore
Reports to: Senior Advisor MEAL/ICT
Band: D
FSLA: Exempt

About CRS: Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Background:

As part of the agency’s 5-year global strategy CRS management recognized the need for a platform using Information, Communication and Technology for Development (ICT4D) tools (mobile devices, electronic data collection, and integrated reporting) to:

  • improve data collection and reporting efficiency;
  • reduce data and reporting errors;
  • increase transparency and accountability;
  • improve decision making, service delivery and impact;
  • distinguish CRS in the NGO and donor communities.

Complementarily, the agency has decided to be deliberate of how data is stored and used for monitoring, evaluation. institutional learning and accountability (MEAL) purposes; it includes the capability of analyzing results across multiple projects, in a context in which there is an increasing demand (both internal and external) on CRS to aggregate and share structured data, while adhering to international data privacy and security standards. However, projects are using different tools, formats and systems to collect and store it.

In this context, it has been identified the need of establishing standards and implementing technological solutions for storing, accessing, structuring and extracting our Monitoring and Evaluation (M&E) data once its generated, with the objective of making this resources an organizational asset to improve program quality for the beneficiaries CRS serves.

Job Responsibilities:

The main assignment of the Technical Advisor II – Project Manager Data Management and Warehousing is to be the business lead for the Field Data Warehousing Initiative of the agency. In this position s/he will contribute towards the improvement of quality of programs delivered to beneficiaries, particularly providing the business view for the development of the systems that will enable accurate data informed decisions (Strategic Objective 3.3), specifically by deploying systems that enable storing and aggregation of M&E and Program Implementation data, beyond individual projects. For this purpose, the data warehousing business lead will be responsible of the development of a) standard indicators for signature programs, b) definition of requirements for the data warehousing system and c) standards for data sharing and conceptual approach of a data warehouse that enables aggregation beyond the project levels.

With this purposes, this position, as part of the MEAL Unit, will interact with different actors within the MEAL Community, Program Staff and Advisors at HQ and field levels, in order to interpret their needs and design a consolidated proposal of solution for the agency, that will be delivered to the Global Knowledge and Information Management (GKIM) Department. GKIM will interpret it and develop the technological platform based on these requirements. Additionally, as a business lead, s/he will be able to prioritize deliverables and will oversee the process of development of the solution from the functional point of view.

S/he will be able to align the data warehousing approach with the different process within the agency. Key relationships and collaboration with other institutional initiatives include (but will not be limited to) eValuate, project Springboard (program management), SMI/Global Supply Chain Management, and Gateway teams, amongst the most relevant.

A profound knowledge and experience on program monitoring, evaluation, accountability and learning is required, at international levels mandatory, and country/field level preferred. Also, knowledge or experience on data management, data science, software development cycle /Agile methodologies will be highly valued.

This position will require up to 10% travel during the first year. For second year and beyond it will be assessed the need of increasing travel amount, up to 40%.

More specific assignments will include:

  1. In consultation to the Senior Advisor of MEAL/ICT and the MEAL Director, develop the strategy for data warehousing on the agency.
  2. In consultation with users and MEAL/ICT Advisor, design the guidelines and standards for data sharing and further data warehousing for the programmatic and MEAL data of the agency’s projects.
  3. Development of data standards for signature programs. During the first year a pilot in one SP (e.g.: Agriculture) will be expected.
  4. In consultation with users, determine the functional specifications for an interim solution for data storage (File Repository).
  5. In consultation with users, determine the functional specifications for the data warehousing solution for the field data for the agency.
  6. Responsibilities within the solution development include, but are not limited to, a) defining priorities for the project, b) project backlog creation and update, c) sign-off of requirements, UAT, testing and results, and d) identification and prioritization of enhancements.
  7. Collaborate with the GKIM Knowledge Management Advisor to develop the capacity building strategy of the project.
  8. Support the development of any remote learning content/materials related to the project (e.g.: webinars, screencasts, etc.), and develop and moderate online training activities,
  9. Develop a ‘How-To Guide’ and job aids for others to facilitate the use of the data warehousing system
  10. Ensure thorough and effective communication to all stakeholders about the data warehousing system and standards.
  11. Other activities as deemed necessary.

Supervisory Responsibilities: None

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Serves with Integrity
  • Models Stewardship
  • Cultivates Constructive Relationships
  • Promotes Learning

Key Working Relationships:

  • INTERNAL: STA MEAL/ICT, GKIM Project manager and GKIM Chief Architect, Regional Solution Architects, Project Manager for ICT4D Support Services, ICT4D Program Manager, ICT4D Project Specialist, HQ MEAL Unit, MEAL RTA’s, all program users of the platform at the project and country levels. Project managers and business leads for: Gateway, eValuate, SMI/Global Supply Chain Management, Springboard Project Manager.
  • EXTERNAL: None

Qualifications:

  1. Master’s degree in related field preferred; Bachelor’s required. Areas of interest are Social Sciences, Data Science, Statistics,
  2. At least five years of relevant work experience in an INGO or similar organization in the Development and/or Humanitarian Response fields.
  3. At least 3 years’ work experience in a developing country working in the Development and/or Humanitarian Response fields.
  4. Strong database creation and management skills
  5. At least three years of demonstrated experience with program quality and M&E.
  6. Demonstrated experience with Data Management, Visualization, and Data Quality Assurance.
  7. Experience using information technology (ICT4D) to support business operation’s needs highly preferred
  8. Strong leadership, coordination and interpersonal skills, including demonstrated success leading the work of culturally diverse teams.
  9. Excellent oral and written communication and analytical skills.
  10. Ability to travel overseas at least 10% of the time to assess user’s needs.
  11. Fluency in English required. Spanish, French or Arab are a plus.

Physical Requirements/Environment:

  • Willingness and ability to travel overseas (10% international travel)

This job description is not an exhaustive list of the skills, efforts, duties, and responsibilities associated with the position.

NOTE: All interested applicants must be authorized to work in the U.S. at the time of application.

Internal applicants are encouraged to apply within the first 10 days of posting.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

EOE

How to apply:

Apply online: http://bit.ly/2gSKbuR

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