Cambodia: COMMUNICATIONS OFFICER (Supported Volunteer, Australian Citizen/PR only, CAMBODIA)

Organization: Good Return
Country: Cambodia
Closing date: 19 Feb 2017

Job Description

Assignment Objectives

The Communications Field Support Officer (FSO) role will work to enhance engagement with Good Return programs and support program development in the following areas:

  • Coordinate and develop creative and engaging digital content
  • Produce blogs, newsletters, infographics, images, cinemagraphs, website content and copywriting
  • Conduct field interviews & case studies
  • Produce and curate strategic social media content
  • Take photographs and film video, often in rural project locations
  • Produce content that meets Good Return editorial standards, is accurate and reflects Good Return values and brand as well as ACFID guidelines
  • Assist with sourcing high quality photographs and videos liaising with external providers
  • Assist with collaborating with departments and providers to gather content and identify narratives and stories aligned to Good Return’s program development strategy

Start Date & Duration

  • Start date: April 2017 (4-day Induction training conducted at Good Return Sydney office prior to commencement of placement)
  • Duration: 12 months (from time of placement in country)

Workplace details

  • Workplace location: Good Return regional office, Phnom Penh, Cambodia
  • Time off: 30 days (including local public holidays) accrued throughout the year; to be taken prior to placement completion date
  • Language: English


Selection Criteria

Citizenship: You must be an Australian citizen or have permanent residency to apply for this position. Applicants not meeting this requirement will not be considered.

Essential skills & experience:

  • Ability to develop quality digital content
  • Excellent written and verbal communications skills
  • Flair for creative and strategic storytelling
  • Knowledge of online communications and social media
  • Ability to take photos and video
  • At least basic skills in digital graphics and photo editing
  • At least 1 year work experience (paid or unpaid) relevant to Good Return’s program areas, such as international development, media, publicity, communications, journalism, finance/banking, or adult education

Desirable skills & experience:

  • Website content maintenance with WordPress
  • Graphic design skills
  • Photograph editing skills
  • Video editing skills
  • Adobe CS experience
  • Analysis and reporting on content/ industry benchmarking
  • Knowledge of the buyer’s journey and inbound marketing principles
  • Independent living or travel experience, preferably in a developing country

The following essential personal qualities are required to effectively perform this role:

  • Independence and resilience
  • Cross-cultural awareness and sensitivity
  • Patience, tolerance and open-mindedness
  • Responsible (for own actions, upholding integrity)
  • Initiative and ability to adapt to isolated settings with limited resources
  • A sense of humour!

Allowances & support


  • Induction training at Sydney office (4 days)
  • Health check and vaccination expenses
  • Visa expenses
  • International airfares at the commencement and conclusion of the assignment

Settling in:

  • Initial accommodation arranged; it is the responsibility of the FSO to secure long-term accommodation
  • First 2 monthly allowance payments paid in advance to assist with set-up costs in-country

During assignment:

  • Monthly allowance (to cover living and accommodation expenses)
  • Language allowance
  • Travel insurance, including medical and emergency evacuation coverage
  • Mid-point review & training (5 days) conducted at Sydney office (incl. return international flights)

How to apply:

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