Sr. Director, Crime Victim Advocate Program

Posted by: Safe Horizon

New York, NY, US

The Crime Victim Advocate Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD) that will assign advocates to every police precinct and Police Service Area (PSA) citywide.

The CVAP Senior Director will supervise a team of approximately seven CVAP managers in help them implement standardized criminal justice-based victim advocacy, ensure effective services to victims of crime/abuse; advocate with criminal justice and other partners to remove barriers to service, and assist victims of crime and abuse to understand their options and choices.

Essential Job Functions:

  • Develop and maintain strong collaborative relationships with the NYPD in order to support effective coordination of service and to ensure that Safe Horizon is visible and updated on new practices/policies within the criminal justice systems;
  • Provide bi-weekly supervision and support to the CVAP managers in accordance with Safe Horizon’s quality supervision policy;
  • Organize and facilitate monthly supervisory meetings with managers;
  • Monitor managers’ performance and documentation;
  • Coach managers in providing quality supervision regarding client-centered safety assessments and safety planning;
  • Recruit, hire and train managers and advocates in partnership with the associate vice president;
  • Ensure supervisor provides staff with the skill and informational training needed to perform their jobs effectively;
  • Provide consultation on client cases, particularly concerning police and criminal justice matters;
  • Monitor supervisory oversight of data entry into a computerized record keeping system to maintain accurate and thorough files;
  • Review and ensure accuracy of statistical management reports and accurate completion of funder report;
  • Conduct site visits with staff and meet with precinct or PSA commanding officers;
  • Participate in various city wide task forces (domestic violence and criminal justice)

Knowledge and Skills:

  • Strong interpersonal and communication skills
  • Collaborative spirit and willingness to work as part of a team, with both internal departments and partner agencies
  • Strong crisis management skills
  • A strong knowledge of victimization, police and housing issues
  • Excellent written communication skills
  • Organized and detail oriented
  • Computer literate (including Microsoft Word, Excel) with an ability to use data to drive decisions
  • Excellent interpersonal skills, be assertive and well organized
  • Ability to work independently
  • Understanding of victims’ needs and resources available
  • Ability to effectively manage a diverse staff
  • Ability to build team and effectively manage staff to successful completion of projects and achievement of deliverables
  • Flexibility and openness to test new interventions and practices
  • Ability to motivate staff and rally a team around change with the goal of enhanced service delivery


Master’s degree in social work or related field, or equivalent training and experience


  • A minimum of four years’ experience in crime victim service delivery, or other relevant experience
  • A minimum of five years of management experience


  • Ability to work under pressure
  • Flexibility in hours to ensure availability for staff working evenings

Read more here:: Idealist