Thailand: Consultancy: Evaluation Study on HR functions

Organization: UN Children’s Fund
Country: Thailand
Closing date: 15 Mar 2017

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world’s leading children’s rights organization would like to hear from you.

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children’s survival, protection and development. The world’s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

UNICEF in East Asia and Pacific (EAP) has recently implemented a working modality with shared positions which support several country offices from a sub-regional level. This modality is referred to as ‘working differently’ or ‘shared positions’. Currently there are 6 shared positions in the region, the majority of these are in the area of Human Resources. Incumbents of the shared positions are expected to support their base country offices and the other country offices under their responsibility. The working differently modality has been introduced over a year ago and an evaluation of their effectiveness is now due.

The primary purpose of this assignment is to conduct an evaluation of all the ‘shared functions’ in EAP Region and assess their effectiveness and strength; as well as identify areas for improvement and provide recommendations on how to optimize their support to the country offices to deliver better results for Children.

Work Assignment, Work Schedule and Expected Deliverables:

Under the supervision of Regional Chief of Human Resources (RHR), the consultant will perform the following tasks:

1. Conduct a “document review” on the establishment of the posts and the objectives set out at the start.

2. Review and analyze the effectiveness of the shared positions in terms of the scope of the support, achieving the desired results and meeting the objectives.

3. Review and analyze the efficiency of the shared positions, in terms of time spent, frequency of support, communication, efforts needed to achieve results and the quality of the support provided.

4. Review the structure, resources and HR capacity in each sub-regional cluster vis-à-vis the shared positions, including the capacities in the receiving offices (offices benefiting from the shared positions), and assess whether it is adequate.

5. Review and analyze the actual vs expected support provided and client satisfaction.

6. Review the reporting structureand effectiveness of the performance evaluation process, including review of the Regional Office’s role and oversight function

7. Highlight any strengths, weaknesses, challenges, etc, and underscore the impact of the shared positions and its sustainability

8. Interview key stakeholders in the regional office and countries offices clients receiving the support.

9. Provide findings and recommendations on the sustainability of the shared positions, on what works and does notwork, on how to improve performance of the shared function to reach its desired efficiency and effectiveness. Recommend a way forward for the shared positions.

10. Present the findings to senior management.

Note: Interviews with stakeholders to be conducted by Skype and during the HR network meeting in Bangkok during April 2017.

End Products:

1. Submit a draft report on findings to Regional Human Resources (RHR) for review and approval

2. Following review/approval of RHR, provide final report with findings, observations and recommendations as per point 9 under section 6 “work assignment”, above

3. Presentation of findings and recommendations, in a PowerPoint format, to Regional Human Resources and Senior Management

Estimated Duration of Contract: 5 weeks from start date, preferably from April 2017

Qualifications or Specialized Knowledge/Experience Required:

  • Advanced university degree or equivalent backgrounds in Human Resources, Business Administration, International Relations, Social Sciences, Psychology or related areas.
  • 5-8 years of experience in Human Resources and/or organizational development, with proven professional experience in conducting research, evaluation, etc.
  • Organizational design expertise.
  • Fluency in English language skills with excellent writing skills.
  • Excellent communication and interpersonal skills.
  • Interested candidates are requested to submit CV or UN- P-11, full contact information of at least 2 references, availability, and proposed professional fee for all deliverables in USD, by 15 March 2017.

    —————– Only short listed candidates will be notified. —————–

    How to apply:

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link http://www.unicef.org/about/employ/?job=503258

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