United States of America: OTI Surge Staff Supervisor – Washington, D.C.

Organization: US Agency for International Development
Country: United States of America
Closing date: 25 May 2017

The OTI Surge Staff Supervisor – Washington, D.C. is a full-time Personal Services Contract (PSC) position at the GS-12 or GS-13 equivalent level and located in Washington, D.C. Applications for this position are due no later than May 25, 2017 at 1:00pm Eastern Time. For full information about this position, as well as instructions on how to apply, please read the entire solicitation at www.OTIjobs.net.

Introduction

The Surge Staff Supervisor will be responsible for the overall management of the OTI Bullpen, an intermittent workforce consisting of approximately 35 high-level professionals and experts that support OTI overseas and domestically in a surge capacity. Within OTI, this position is also referred to as the Bullpen Supervisor. The Surge Staff Supervisor is a member of the Field Program Division (FPD) management team with the Division Chief and the Administrative Program Assistant, and a member of the FPD Regional Team Leaders group.

OTI uses the Bullpen to support a variety of functions throughout the office in Washington, DC and the field. The Surge Staff Supervisor is charged with managing the Bullpen and will have additional responsibilities of monitoring and evaluation, mentoring, and training (including on-the-job training). The incumbent will ensure that individuals serving in the Bullpen possess a minimum standard of knowledge about OTI and its country program functions throughout the standard OTI program cycle, in an effort to continually improve this important office resource.

DUTIES AND RESPONSIBILITIES:

At the GS-12 Level:

  • Work with FPD Management and the five regional teams to identify critical program implementation staffing needs in Washington, DC and the field. Recommend relevant Bullpen staff skills, experience, and availability to fill those needs;

· Oversee the development and maintenance of the OTI Bullpen, ensuring a minimum standard of knowledge about OTI and its country program functions across Bullpen staff. Maintain staffing levels that position the office to effectively respond to critical needs in the field;

· Supervise Bullpen staff, fellows, and other short-term employees as assigned to the OTI Field Programs Division. Provide advice, guidance, mentoring and training as needed;

  • Help to develop and implement systems and business processes that ensure efficiency and rapid response of Bullpen staff, maintaining a constant awareness of compliance with office and agency policies, regulations and procedures;

  • Assist in the design and implementation of staffing plans for OTI Surge Staff, to ensure that Bullpen positions are well defined, and that when staffing needs arise recruitment is initiated immediately;

  • Analyze the knowledge, skills, and professional gaps within individual Bullpen staff and work closely with FPD Management and OTI’s Program, Learning and Innovation (PLI) Division and Talent Management Unit (TMU) to develop appropriate orientations and trainings in all aspects of OTI operations and programming. Work with the Regional Team Leaders to professionally develop Bullpen staff through a diversity of assignments;

  • Help to identify gaps within the FPD Bullpen and coordinate with the FPD Deputy Chief to develop new solicitations, collaborate on staffing and workforce planning issues, and recommend actions to ensure effective use of the Bullpen;

  • Establish and maintain effective relationships with OTI Division Chiefs, Team Leaders, staff and other USAID offices sharing procedures and systems in order to review practices and seek out innovative ways of doing business to improve efficiency and effectiveness;

  • Manage the OTI Bullpen Database and PSC contracts administration process: monitor and track contract year ceilings, ensure budgets are up-to-date, review the status of obligations and disbursements, and review and approve timesheets and vouchers;

  • Maintain constant communication with Bullpen staff and Team Leaders to understand and meet OTI staff support needs. Serve as an advocate for Bullpen staff with Team Leaders;

  • Maintain up-to-date Bullpen profiles so that teams are aware of the range of Bullpen resources available;

  • Coordinate with other OTI Divisions on in-processing and orientation for new staff;

  • Oversee and coordinate the Bullpen performance evaluation process. Work with key stakeholders to evaluate the effectiveness of Bullpen staff on various assignments;

  • Prepare Acquisition and Assistance Requests and other support documentation for the procurement of new Bullpen staff;

  • Write and communicate periodic updates and reminders to Bullpen staff on important policy, regulatory and procedural issues directly and through OTI’s internal Bullpen Knowledge Network;

  • Coordinate with the FPD Deputy Chief on decisions regarding contract extensions, renewals or terminations.

· As required, perform services under this scope of work at physical locations other than Washington OTI headquarters, including within other USAID offices, bureaus or other USG agencies; and

· Perform other related duties as determined by the supervisor to help ensure successful OTI program implementation.

At the GS-13 level:

  • Work with FPD Management and the five regional teams to identify critical program implementation staffing needs in Washington, DC and the field. Recommend relevant Bullpen staff skills, experience, and availability to fill those needs;

· Oversee the development and maintenance of the OTI Bullpen, ensuring a minimum standard of knowledge about OTI and its country program functions across Bullpen staff. Maintain staffing levels that position the office to effectively respond to critical needs in the field;

· Supervise Bullpen staff, fellows, and other short-term employees as assigned to the OTI Field Programs Division. Provide advice, guidance, mentoring and training as needed;

  • Assist in the development and contribution of systems and business processes that ensure efficiency and rapid response of Bullpen staff, maintaining a constant awareness of compliance with office and agency policies, regulations and procedures;

  • Design and implement Bullpen staffing plans for OTI Surge Staff, ensure that Bullpen positions are well defined, and that recruitment is immediately initiated when staffing needs arise;

  • Analyze the knowledge, skills, and professional gaps within individual Bullpen staff and work closely with FPD Management and OTI’s Program, Learning and Innovation (PLI) Division and Talent Management Unit (TMU) to develop appropriate orientations and trainings in all aspects of OTI operations and programming. Work with the Regional Team Leaders to professionally develop Bullpen staff through a diversity of assignments;

  • Assist in identifying gaps within the FPD Bullpen and coordinate with the FPD Deputy Chief to develop new solicitations, collaborate on staffing and workforce planning issues, and recommend actions to ensure effective use of the Bullpen;

  • Establish and maintain effective relationships with OTI Division Chiefs, Team Leaders, staff and other USAID offices sharing procedures and systems in order to review practices and seek out innovative ways of doing business to improve efficiency and effectiveness;

  • Manage the OTI Bullpen Database and PSC contracts administration process: monitor and track contract year ceilings, ensure budgets are up-to-date, review the status of obligations and disbursements, and review and approve timesheets and vouchers;

  • Maintain constant communication with Bullpen staff and Team Leaders to understand and meet OTI staff support needs. Serve as an advocate for Bullpen staff with Team Leaders;

  • Manage up-to-date Bullpen profiles so that teams are aware of the range of Bullpen resources available;

  • Coordinate with other OTI Divisions on in-processing and orientation for new staff;

  • Oversee and coordinate the Bullpen performance evaluation process. Work with embassy staff such as Mission Directors, Ambassadors, or Deputy Chiefs of Mission; international organizations; implementing partners; and other key stakeholders to evaluate the effectiveness of Bullpen staff on various assignments;

  • Prepare Acquisition and Assistance Requests and other support documentation for the procurement of new Bullpen staff;

  • Write and communicate periodic updates and reminders to Bullpen staff on important policy, regulatory and procedural issues directly and through OTI’s internal Bullpen Knowledge Network;

  • Coordinate with the FPD Deputy Chief on decisions regarding contract extensions, renewals or terminations. Oversee and coordinate the Bullpen performance evaluation process;

· As required, perform services under this scope of work at physical locations other than Washington OTI headquarters, including within other USAID offices, bureaus or other USG agencies; and

  • Perform other related duties as determined by the supervisor to help ensure successful OTI program implementation.

MINIMUM Qualifications

At a minimum, the applicant must have:

At the GS-12 level:

(1) A Master’s Degree with four (4) years of work experience;

OR

A Bachelor’s Degree with five (5) years of work experience;

AND

(2) Three (3) years of experience with a U.S. Government foreign affairs agency, domestic or international assistance organization, contractor or non-governmental organization, in community development, economic development, mediation/arbitration, conflict resolution, democracy and governance, international law, and/or human rights activities;

(3) One (1) year of supervisory experience (including mentoring, guiding, and/or training staff);

(4) One (1) year of overseas field experience working in one or more developing countries;

(5) One (1) year of experience in the management, administration, and/or professional development of a workforce.

At the GS-13 level:

(1) A Master’s Degree with six (6) years of work experience;

OR

A Bachelor’s Degree with eight (8) years of work experience;

AND

(2) Five (5) years of experience with a U.S. Government foreign affairs agency, domestic or international assistance organization, contractor or non-governmental organization, in community development, economic development, mediation/arbitration, conflict resolution, democracy and governance, international law, and/or human rights activities;

(3) Three (3) years of supervisory experience (including mentoring, guiding, and/or training staff);

(4) Two (2) years of overseas field experience working in one or more developing countries;

(5) Two (2) years of experience in the management, administration, and/or professional development of a workforce.

How to apply:

For full information about this position, as well as instructions on how to apply, please visit www.OTIjobs.net.

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