United States of America: Consultancy: Knowledge Management Consultant – CPS, PD – NYHQ, Requisition# 505283

Organization: UN Children’s Fund
Country: United States of America
Closing date: 23 Jun 2017

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world’s leading children’s rights organization would like to hear from you.

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children’s survival, protection and development. The world’s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

Background & Rationale

UNICEF’s work on child marriage is a corporate priority and embedded in UNICEF’s Strategic Plan (2014-2017). This corporate commitment provides a favorable institutional environment for expanding work on ending child marriage through the ‘UNFPA-UNICEF Global Programme to Accelerate Action to End Child Marriage’ (GP). The GP covers 12 countries and is being delivered jointly through UNFPA and UNICEF from 2016-2019. The endorsement of the Gender Action Plan (2014-2017), by the UNICEF Executive Board, has further reinforced the inextricable linkage between child marriage and gender inequality. Child Marriage is one of the four pillars of the Gender Action Plan and aligns with global priorities. It is also a global target (target 5.3) in the Sustainable Development Goals. While included within the mandate of the child protection and gender sections, UNICEF recognizes the need for collaborating with other sections to achieve results, such as Education, C4D, Health, HIV and Social Protection, all within the framework of Headquarters, Regional and Country offices and partners.

Purpose

The UNFPA-UNICEF Global Programme to Accelerate Action to End Child Marriage- under the administration of UNICEF Child Protection section- is seeking an experienced Knowledge Management Specialist to support the design of the knowledge management strategy and implementation of internal and external knowledge sharing platforms for the UNFPA-UNICEF Global Programme to Accelerate Action to End Child Marriage.

The Knowledge Management Specialist will also support the activity of developing effective mechanisms for knowledge sharing on the Global Programme sharepoint (team site) and other related works. The consultant will build on work already done on the Global Programme team site and support the further development of core content and structure to ensure that the communication and knowledge base of the Global Programme materials is shared, regularly and on a sustained basis with key internal and external stake holders.

In addition, the Knowledge Management Specialist will support the production, roll out and effective delivery of high quality knowledge sharing and web-based products for the Global Programme.

Expected results: (measurable results)

Under the supervision of the Coordinator UNFPA-UNICEF Global Programme to Accelerate Action to End Child Marriage, the consultant will:

  • Knowledge management strategy and implementation
  • Finalize knowledge management strategy for the Global Programme including engagement with country and regional offices or partners outside the Global Programme.
  • Build the Global Programme knowledge’s capacity to produce, access, and distribute knowledge strategically in various formats for global, regional and country use, adhering to quality standards.
  • Propose a systematic set of processes, platforms and mechanisms for collecting information, extracting and organizing best practices and lessons learned.
  • Support in setting up the standard operating procedures (SOPs) to strategically disseminate information about the programme to internal and external stakeholders, including organizing knowledge sharing events, maintaining communications on knowledge sharing across the organization, participation in orientation and training sessions.
  • Build an inter-agency, multi-country community of practice (CoP) enabling practitioners in UNICEF and UNFPA to share and discuss technical knowledge, best practices and lessons learned with each other.
  • Team site and webpage
  • Develop the content for the team site and webpage and hence ability to write well, synthesize information based on target audience and succinctly deliver it.
  • Undertake last phase of the Global Programme team site development:

  • Update the site with recent content on child marriage and UNICEF and UNFPA child marriage work for internal stakeholders and networks.
  • Migrate current and existing documents from the shared drive to the Team site.
  • Work with IT to customize the site to allow permission to outside audiences.
  • Consolidate disparate child marriage info into the team site and quality ensure before sharing.
  • Undertake training of the child marriage team and new network members across UNICEF and UNFPA on use of the team site to foster it as a knowledge and CoP tool across the child marriage team from both agencies.
  • Re-design the Global Programme webpage:

  • Update the webpage with relevant and consistent information related to the Global Programme and broader efforts on child marriage for external stakeholders and networks.
  • Develop a creative and effective webpage design that engages audiences and facilitates efficient sharing of information in a user-friendly manner.
  • Knowledge sharing series
  • Develop knowledge sharing series, i.e. webinars, short article, brief, publication series, broadcasts, etc. strategically targeted for relevant internal and external audiences
  • Define, map and execute project processes and skills needed to develop content of knowledge sharing series into a set of final products.
  • Working with subject matter expert/s, and UNICEF and UNFPA core HQ child marriage team, s/he is responsible for:
  • Finalizing a vision and product requirements for deliverables, ensuring their alignment with the users’ needs and senior management’s expectations for the knowledge sharing series (webinars, short article series, broadcasts, etc.).
  • Supporting the Coordinator to develop and execute an operational plan for producing the deliverables within a short time frame, including the development of detailed work plans for each deliverable, identifying a) activities and timelines; b) resource requirements; and c) sequencing, synchronization and efficiencies in the production of deliverables.
  • Duty Station

    The consultancy is full-time and based in New York, UNICEF HQ.

    Timeframe

    Start date: 17 July 2017

    End date: 31 August 2017

    Deliverables

    Duration

    (Estimated # of Days)

    Deadline

    Finalized Knowledge Management strategy for the Global Programme including engagement with Country Offices or partners outside the Global Programme.

    5

    July 24

    Complete development of effective mechanisms for knowledge sharing on the Global Programme Sharepoint (Teamsite). Including:

  • Systematic set of processes, platforms, communities and mechanisms for collecting information, organizing lessons learned, and providing feedback towards strengthening programmes.
  • Update (structure and upload existing documentation) team site developed for the Global Programme (GP) as an internal and external knowledge management and sharing platforms.
  • 10

    August 7

    Re-design the Global Programme webpage.

    5

    August 21

    Develop the plan for knowledge sharing series and at least two products, i.e. webinars, short article, brief, publication series, broadcasts, etc.

    10

    August 28

    total

    30

    Key competences, technical background, and experience required Deadline

  • Advanced university degree in information and knowledge management systems or any other relevant area.
  • A minimum of 8 years of demonstrated experience and competency in the area of knowledge management and sharing strategy design and platform implementation.
  • Demonstrated experience of designing and implementing developing team sites/ websites, for development specific subjects an asset
  • Excellent process design and planning skills.
  • Strong technical expertise to guide the improvement of existing and/or offer new solutions for the deployment of knowledge management, organizational learning and web-based products.
  • Excellent knowledge and experience of knowledge management and sharing products development.
  • Familiarity with UNICEF structure, processes considered an asset.
  • Familiarity with technical knowledge regarding child marriage and gender would be an asset.
  • Fluency in English is required.
  • Proof of valid health insurance and a certificate of good health will be required of the selected candidate.

    To view our competency framework, please click here.

    Please indicate your ability, availability and daily/monthly rate (in US$) to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable). Applications submitted without a daily/monthly rate will not be considered.

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

    How to apply:

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link http://www.unicef.org/about/employ/?job=505283

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