United States of America: USPSC Senior Disaster Operations Specialist

Organization: US Agency for International Development
Country: United States of America
Closing date: 08 Aug 2017

Request for Personal Service Contractor

United States Agency for International Development

Office of U.S. Foreign Disaster Assistance

Position Title: Senior Disaster Operations Specialist (Multiple Positions)

Solicitation Number: SOL-OFDA-17-000056

Salary Level: GS-13 Equivalent: $94,796- $123,234

Issuance Date: July 18, 2017

Closing Date: August 8, 2017

Closing Time: 12:00 P.M. Eastern Time

Dear Prospective Applicants:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking applications from qualified U.S. citizens to provide personal services as a Senior Disaster Operations Specialist (SDOS) under a United States Personal Services Contract (USPSC), as described in the attached solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials:

1. Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional: How did you hear about this opportunity? (FedBizOps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.

3. USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

NOTE ABOUT THE DATA UNIVERSAL NUMBERING SYSTEM/SYSTEM FOR AWARD MANAGEMENT REQUIREMENTS

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an offer. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.

Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. OFDA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.

Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Your complete resume and the supplemental document addressing the QRFs must be emailed to:

OFDA Recruitment Team

E-Mail Address: recruiter@ofda.gov

Website: www.OFDAjobs.net

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

Sincerely,

Artaveya J. Carter

Contracting Officer

Solicitation for USPSC Senior Disaster Operations Specialist (Multiple Positions)

1. SOLICITATION NO.: SOL-OFDA-17-000056

2. ISSUANCE DATE: July 18, 2017

3. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: August 8, 2017 at 12:00 P.M. Eastern Time

4. POSITION TITLE: Senior Disaster Operations Specialist

5. MARKET VALUE:

GS-13 equivalent ($94,796 – $123,234 – includes locality pay). Final compensation will be negotiated within the listed market value based upon the candidate’s past salary, work history and educational background. Salaries over and above the top of the pay range will not be entertained or negotiated. Candidates who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed.

6. PERIOD OF PERFORMANCE: Two (2) years, with three (3) option years

7. PLACE OF PERFORMANCE: Washington, D.C.

8. STATEMENT OF WORK

POSITION DESCRIPTION

BACKGROUND

The Office of U.S. Foreign Disaster Assistance (OFDA) is the office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters. OFDA is part of the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) and is organized into six divisions.

The Africa (AFD) Response Division and the Asia, Latin America, Europe, and Middle East (ALE) Response Division are responsible for the provision of emergency humanitarian assistance through a grants mechanism to non-governmental organizations (NGOs), international organizations including United Nations (UN) agencies and to other partners to ensure the implementation and delivery of this assistance. These divisions also oversee OFDA’s non-response efforts in disaster risk reduction and resilience. AFD and ALE Response Divisions also coordinate with other organizations for the provision of relief supplies and assistance. They devise, coordinate and implement program strategies for a variety of natural and complex disaster situations. Both Divisions encompass groups of operations specialists who provide technical expert capability in assessing the quality and strategic function of disaster response and risk reduction activities. The AFD Response Division is divided into two teams: East and Central Africa (ECA), and Southern, West, and North Africa (SWAN). The ALE Response Division is divided into four teams: East Asia and the Pacific (EAP), Europe, the Middle East, and Central Asia (EMCA), Latin America and the Caribbean (LAC), and South Asia.

The Operations (OPS) Division develops and manages operations for OFDA’s disaster responses by readying people and systems; projecting U.S. Government (USG) humanitarian capacity quickly into the field; and delivering material and technical assistance. The OPS Division maintains readiness to respond to emergencies through several mechanisms, including managing Urban Search and Rescue Teams, coordinating, staffing, training, and equipping Disaster Assistance Response Teams (DARTs), and Washington-based Response Management Teams (RMTs), and stockpiling emergency relief commodities in key locations around the globe to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division provides technical guidance and expertise in Disaster Logistics, Urban Search and Rescue, Operations Center management, activation/readiness, Civil-Military Liaison, and Chemical, Biological, Radiological, Nuclear and Explosive Consequence Management. It also provides overseas support to OFDA offices and personnel and to other sectors necessary to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division is divided into four teams: the Disaster Assistance Support Program (DASP), Military Liaison Team (MLT), Operations Support Team (OST), and Overseas Administration Team (OAT).

The Program Support (PS) Division provides operational management support, including general administration, budget and financial services, procurement planning, information technology, human resources management including staff care, and contract and grant administration support to OFDA. The PS Division supports OFDA’s mandate by providing innovative solutions in the areas of Information Technology, staffing, funds control, budgeting, human resource management, and procurement to facilitate timely disaster responses. The PS Division is divided into four teams: the Award Change Control Group (ACCG), Human Resources Management Team (HRM), Budget, Finance, and Information Technology (BFIT) Team, and the Acquisition and Management (ACQ) Team.

The Preparation, Strategic Planning and Mitigation (PSPM) Division is responsible for the technical oversight of all OFDA response and mitigation programs, as well as preparation for response, mitigation, and disaster risk reduction activities. The PSPM Division houses technical experts in all sectors potentially affected by disasters, and leads the Agency in developing and promoting best practices for programming in these specific sectors. In addition, PSPM will be the focal point for technological innovations for humanitarian assistance in areas such as monitoring and evaluation, assessment, and information management. The PSPM Division is divided into four teams: Cross-Cutting Sectors Team, Natural Hazards Team, Health Team, and Livelihoods Team.

The Humanitarian Policy and Global Engagement (HPGE) Division assists the DCHA front office, the OFDA Director and OFDA Deputy Director with tracking trends and policy developments in the humanitarian assistance field. It engages in policy dialogue with other parts of USAID, the USG interagency, other donors, multilateral agencies, and NGO partners; recommends strategies for action to DCHA; initiates development of policy and internal guidance for OFDA; maintains global relationships with implementing partners, other donors, and the broader humanitarian architecture; and engages with the UN to advance USG humanitarian policy objectives and promote humanitarian principles within the USG and internationally. The HPGE Division leads OFDA’s communications and social media outreach to effectively communicate OFDA’s story to a variety of strategic audiences. It serves as the office’s primary interlocutor on strategic issues with other federal partners to provide guidance to OFDA on policy issues pertaining to the interagency, and to improve USG humanitarian coordination and response during large-scale crises. The HPGE Division staff manages global programs, policy and outreach, strategic communications, and interagency training and engagement. HPGE is divided into seven teams: Policy Team, Global Programs Team, Strategic Interagency Team, Strategic Communications Team, Interagency Training Team, Public-Private Engagement Team, and the United States Mission to the UN (USUN).

INTRODUCTION

Senior Disaster Operations Specialists (SDOSs) play a central role in the USG’s disaster response, humanitarian assistance, and disaster risk reduction programs. Their core function is to support the regional response teams through providing training support, representing the division in a wide range of office-wide policy, process, and special initiatives, and assisting with representational and response management responsibilities for complex responses. They also assist in developing response strategies and providing coverage or surge support for multiple portfolios to include managing all aspects of assistance awards for humanitarian donor organizations. They are members of regionally focused humanitarian response teams consisting of a Team Lead, Disaster Operations Specialists (DOSs), Program Assistants, and Information Officers.

SDOSs are part of the Disaster Response Team (DRT) within AFD and ALE Divisions. This team consists of five regional groups, each covering the following areas: Europe, the Middle East and Central Asia (EMCA), Asia and the Pacific (ASIA), Latin America and the Caribbean (LAC), Southern, Western and Northern Africa (SWAN), East and Central Africa (ECA) and Sudan. Each regional group is managed by a Team Leader.

SDOSs demonstrate a mastery of a regional area of specialization, extensive knowledge in a wide range of humanitarian concepts, principles, and practices with demonstrated ability to apply this knowledge in difficult and complex work environments. The SDOS must also have an expertise in USG assistance award management from the USG perspective, including the ability to apply this expertise to developing recommendations to resolve complex issues.

OBJECTIVE

The ALE Division requires the service of additional SDOSs to enhance its capability to manage its portfolios and effectively respond to international crises and disasters. The SDOSs hired under this solicitation may be reassigned to any regional team as needed or the RMT of the Middle East Crisis Humanitarian Response’s (MECHR) portfolio.

9. CORE FUNCTIONAL AREAS OF RESPONSIBILITY

DUTIES AND RESPONSIBILITIES

Working under the guidance and supervision of the Team Leader and Deputy Team Leader for the assigned ALE region of responsibility, the SDOS will perform the following:

Contextual Specialty:

· Monitor incipient disasters, international disaster response plans and efforts, and major humanitarian issues and challenges in the area of responsibility through a wide range of USG and international sources;

· Review and monitor national disaster risk reduction efforts and plans in the area of responsibility in collaboration with the regional team;

· Assist in identifying humanitarian issues, priorities, lessons learned, and opportunities in the region of responsibility and applying those to program strategy development and implementation;

· Maintain an in-depth understanding of political, humanitarian, organizational, structural and stakeholder interests specific to the region of responsibility;

· Prepare and/or provide substantive assistance in the preparation of regular strategic and analytical reports on current or anticipated emergencies, as well as comprehensive preparedness documentation on assigned countries;

· Serve as a resource for program-related planning efforts to include event and scenario based contingency planning.

Portfolio Management:

· Provide on-the-job assistance and training to DOS and Program Assistant staff and/or provide coverage of portfolio management issues to include the following:

o Work with implementing organizations regarding project proposals submitted for OFDA funding to ensure proposals meet OFDA’s program objectives and grant guidelines;

o Prepare all documentation to obtain timely grant project approval. This will involve properly submitting data to Office and Agency of Acquisition and Assistance (OAA);

o Track program reports from grantees and ensure reports are received in a timely manner; review program reports to ensure that program objectives have been achieved; collate input from report for feedback to grantee, and share reports with regional team members, as appropriate;

o Upon completion of programs, close out awards according to Agency policies, identifying funds for de-obligation and/or equipment for disposition;

o Expedite the flow of programmatic and other documents through the clearance process;

· Provide regional support as needed to OFDA field operations to include monitoring of OFDA programs, assessments, strategy development and general field office coverage;

· Assist the Team Leader and Deputy Leader in managing the strategy development process for the region, monitoring program funding and implementation against established strategies, and actively participating in strategy-related activities for the region.

Representation:

· Provide on-the-job assistance and training to DOS staff and/or provide coverage of representation requirements to include the following:

o Represent OFDA in meetings with individual partners discussing programmatic priorities, objectives, progress, results, and challenges;

o Participate in other interagency and partner-wide meetings as assigned by the Team Leader;

o Represent the ALE regional team and OFDA in public and private contexts, including USG interagency forums, partners, IOs, and other stakeholders;

o Coordinate with regional team and PSPM members, USAID regional bureaus, other DCHA offices, the Department of Defense, other donor governments, UN agencies, Private Voluntary Organizations (PVOs)/NGOs, and other IOs to develop an inclusive US response to the declared disaster;

· Provide representational surge support to the regional team, as needed, by independently representing humanitarian interests in a wide range of mid to senior level fora at the bureau level across USAID, as well as at a management level within the USG interagency.

Leadership:

· Participate, as assigned, in a wide range of office wide policy, process, and strategic initiatives to ensure ALE division priorities and operating realities are reflected in outcomes;

· Actively solicit and consolidate feedback from the division on these initiatives and work with the ALE Division Director, Team Leaders, and Deputy Team Leaders to identify the divisions strategic interests and creative ways to create solutions that are beneficial to the division as well as the office; Ensure the division is regularly updated on the progress of these initiatives.

General Duties:

· Deploy on short notice to serve on DARTs or serve on the Washington-based RMTs, to including leadership positions that require staff management for operational and planning functions, as required;

· Serve as DCHA/OFDA Duty Officer on a rotational basis;

· USPSC is responsible for planning approach or methodology to be used in carrying out assignments;

· As appropriate, for cross-training purposes to enhance operational awareness, may serve on temporary details, not to exceed six months, within the office. Duties performed, while on detail, will be directly related to the duties and responsibilities outlined in the scope of work.

· As needed, may serve on temporary details within the office to meet operational needs during staff shortages, not to exceed six months. Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided.

SUPERVISORY RELATIONSHIP:

The SDOS will take direction from and report to the Team Leader for the assigned region of responsibility or his/her designee.

SUPERVISORY CONTROLS:

Supervisor sets overall objectives and resources available; employee consults with supervisor to develop deadlines, projects and work to be done. USPSC is responsible for planning and carrying out assignments. USPSC is responsible for planning approach or methodology to be used in carrying out assignments.

10. PHYSICAL DEMANDS

The work is generally sedentary and does not pose undue physical demands. During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

11. WORK ENVIRONMENT

Work is primarily performed in an office setting. During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

12. START DATE: Immediately, once necessary clearances are obtained.

13. POINT OF CONTACT: See Cover Letter.

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.)

Bachelor’s degree with significant study in or pertinent to the specialized field (including but not limited to international relations, political science, and disaster management) and at least seven (7) years of relevant work experience with a USG, PVO/NGO, IO or UN Agency. Such experience must have a humanitarian focus and include progressive responsibility in determining budget levels, selecting programs for funding, and managing and evaluating funded programs in a results type framework. Experience must include at least two (2) years of working within the USG on directly managing assistance awards. Experience must include at least one (1) year of on-the-ground field experience in needs assessment, analysis, emergency relief program operations, or post-emergency rehabilitation.

OR

Master’s Degree with significant study in or pertinent to the specialized field (including but not limited to international relations, political science, and disaster management) and at least five (5) years of relevant work experience with the USG, PVO/NGO, IO or UN Agency. Such experience must have a humanitarian focus and include progressive responsibility in determining budget levels, selecting programs for funding, and managing and evaluating funded programs in a results type framework. Experience must include at least two (2) years of working within the USG on directly managing assistance awards. Experience must include at least one (1) year of on-the-ground field experience in needs assessment, analysis, emergency relief program operations, or post-emergency rehabilitation.

SELECTION FACTORS

(Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position.)

· Applicant is a U.S. Citizen.

· Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.

· USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

· Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.

· Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.

· Must not appear as an excluded party in the System for Award Management (SAM.gov).

· Satisfactory verification of academic credentials.

QUALITY RANKING FACTORS (QRFs)

(Used to determine the competitive ranking of qualified applicants in comparison to other applicants. The factors are listed in priority order from highest to least.)

QRF #1 Demonstrate your knowledge of disaster relief and humanitarian assistance concepts, to include knowledge of the political, economic, and cultural impact of policy decisions on relief efforts during civil conflict and natural disasters.

QRF #2 Describe in detail your field or field-related experience in humanitarian relief or emergency activities. Include your experience in monitoring threatening and incipient disasters, as well as reviewing, administrating, and implementing emergency relief and rehabilitation programs.

QRF #3 Describe your direct USG grant-related experience in detail. Please detail your knowledge of USG regulations.

QRF #4 In 350 words or less, compose a briefing memorandum for senior level officials that describes a humanitarian situation resulting from a natural disaster and your recommended response options on the part of OFDA. Note – this must be an original composition. (Please include a word count at the end of the memo.)

QRF #5 You have been asked to participate in a team reacting to a major natural disaster in the world region for which you are responsible. What key skills and traits should team members have in order to provide effective assistance?

BASIS OF RATING: Applicants who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the QRF responses. Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

Applicants are required to address each of the QRFs in a separate document describing specifically and accurately what experience, training, and/or education they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Quality Ranking Factors may result in not receiving credit for all pertinent experience, education, and/or training.

The most qualified candidates may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for applicants being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an applicant. OFDA reserves the right to select additional candidates if vacancies become available during future phase of the selection process.

The Applicant Rating System is as Follows:

QRFs have been assigned the following points:

QRF #1 – 15 points

QRF #2 – 15 points

QRF #3 – 10 points

QRF #4 – 5 points

QRF #5 – 5 points

Interview Performance – 30 points

Satisfactory Professional Reference Checks – 20 points

Total Possible Points: 100

How to apply:

APPLYING:

Applications must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

1. Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional: How did you hear about this oppoturnity? (FedBizOps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. Supplemental document specifically addressing the QRFs shown in the solicitation.

3. USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

Additional documents submitted will not be accepted.

By submitting your application materials, you certify that all of the information on and attached to the application is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the application to be investigated. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via email: recruiter@ofda.gov

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