United States of America: USPSC Junior Disaster Operations Specialist (Multiple Positions)

Organization: US Agency for International Development
Country: United States of America
Closing date: 13 Oct 2017

Request for Personal Service Contractor

United States Agency for International Development

Office of U.S. Foreign Disaster Assistance

Position Title: Junior Disaster Operations Specialist (Multiple Positions)

Solicitation Number: SOL-OFDA-17-000078

Salary Level: GS-09 Equivalent: $54,972- $71,467

Issuance Date: September 15, 2017

Closing Date: October 13, 2017

Closing Time: 12:00 P.M. Eastern Time

Dear Prospective Applicants:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking applications from qualified U.S. citizens to provide personal services as a Junior Disaster Operations Specialist (JDOS) under a United States Personal Services Contract (USPSC), as described in the attached solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials:

1. Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional: How did you hear about this opportunity? (FedBizOps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.

3. USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

NOTE ABOUT THE DATA UNIVERSAL NUMBERING SYSTEM/SYSTEM FOR AWARD MANAGEMENT REQUIREMENTS

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an offer. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.

Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. OFDA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.

Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Your complete resume and the supplemental document addressing the QRFs must be emailed to:

OFDA Recruitment Team

E-Mail Address: recruiter@ofda.gov

Website: www.OFDAjobs.net

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

Sincerely,

Renee Newton

Contracting Officer

Solicitation for USPSC Junior Disaster Operations Specialist (Multiple Positions)

1. SOLICITATION NO.: SOL-OFDA-17-000078

2. ISSUANCE DATE: September 15, 2017

3. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: October 13, 2017, at 12:00 P.M. Eastern Time

4. POSITION TITLE: Junior Disaster Operations Specialist

5. MARKET VALUE:

The initial grade level of this position will be the equivalent of a GS-09 with the opportunity for advancement to the GS-11 equivalent after at least one year at the GS-09 level, if the individual receives a recommendation from the supervisor for advancement along with an excellent performance evaluation. Advancement to the GS-11 level is not guaranteed.

GS-09 equivalent ($54,972- $71,467- includes locality pay). Final compensation will be negotiated within the listed market value based upon the candidate’s past salary, work history and educational background. Salaries over and above the top of the pay range will not be entertained or negotiated. Candidates who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed.

6. PERIOD OF PERFORMANCE: Two (2) years, with three (3) one-year options

7. PLACE OF PERFORMANCE: Washington, D.C.

8. STATEMENT OF WORK

POSITION DESCRIPTION

BACKGROUND

The Office of U.S. Foreign Disaster Assistance (OFDA) is the office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters. OFDA is part of the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) and is organized into six divisions.

The Africa (AFD) Response Division and the Asia, Latin America, Europe, and Middle East (ALE) Response Division are responsible for the provision of emergency humanitarian assistance through a grants mechanism to non-governmental organizations (NGOs), international organizations including United Nations (UN) agencies and to other partners to ensure the implementation and delivery of this assistance. These divisions also oversee OFDA’s non-response efforts in disaster risk reduction and resilience. AFD and ALE Response Divisions also coordinate with other organizations for the provision of relief supplies and assistance. They devise, coordinate and implement program strategies for a variety of natural and complex disaster situations. Both Divisions encompass groups of operations specialists who provide technical expert capability in assessing the quality and strategic function of disaster response and risk reduction activities. The AFD Response Division is divided into two teams: East and Central Africa (ECA), and Southern, West, and North Africa (SWAN). The ALE Response Division is divided into four teams: East Asia and the Pacific (EAP), Europe, the Middle East, and Central Asia (EMCA), Latin America and the Caribbean (LAC), and South Asia.

The Operations (OPS) Division develops and manages operations for OFDA’s disaster responses by readying people and systems; projecting U.S. Government (USG) humanitarian capacity quickly into the field; and delivering material and technical assistance. The OPS Division maintains readiness to respond to emergencies through several mechanisms, including managing Urban Search and Rescue Teams, coordinating, staffing, training, and equipping Disaster Assistance Response Teams (DARTs), and Washington-based Response Management Teams (RMTs), and stockpiling emergency relief commodities in key locations around the globe to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division provides technical guidance and expertise in Disaster Logistics, Urban Search and Rescue, Operations Center management, activation/readiness, Civil-Military Liaison, and Chemical, Biological, Radiological, Nuclear and Explosive Consequence Management. It also provides overseas support to OFDA offices and personnel and to other sectors necessary to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division is divided into four teams: the Disaster Assistance Support Program (DASP), Military Liaison Team (MLT), Operations Support Team (OST), and Overseas Administration Team (OAT).

The Program Support (PS) Division provides operational management support, including general administration, budget and financial services, procurement planning, information technology, human resources management including staff care, and contract and grant administration support to OFDA. The PS Division supports OFDA’s mandate by providing innovative solutions in the areas of Information Technology, staffing, funds control, budgeting, human resource management, and procurement to facilitate timely disaster responses. The PS Division is divided into four teams: the Award Change Control Group (ACCG), Human Resources Management Team (HRM), Budget, Finance, and Information Technology (BFIT) Team, and the Acquisition and Management (ACQ) Team.

The Preparation, Strategic Planning and Mitigation (PSPM) Division is responsible for the technical oversight of all OFDA response and mitigation programs, as well as preparation for response, mitigation, and disaster risk reduction activities. The PSPM Division houses technical experts in all sectors potentially affected by disasters, and leads the Agency in developing and promoting best practices for programming in these specific sectors. In addition, PSPM will be the focal point for technological innovations for humanitarian assistance in areas such as monitoring and evaluation, assessment, and information management. The PSPM Division is divided into four teams: Cross-Cutting Sectors Team, Natural Hazards Team, Health Team, and Livelihoods Team.

The Humanitarian Policy and Global Engagement (HPGE) Division assists the DCHA front office, the OFDA Director and OFDA Deputy Director with tracking trends and policy developments in the humanitarian assistance field. It engages in policy dialogue with other parts of USAID, the USG interagency, other donors, multilateral agencies, and NGO partners; recommends strategies for action to DCHA; initiates development of policy and internal guidance for OFDA; maintains global relationships with implementing partners, other donors, and the broader humanitarian architecture; and engages with the UN to advance USG humanitarian policy objectives and promote humanitarian principles within the USG and internationally. The HPGE Division leads OFDA’s communications and social media outreach to effectively communicate OFDA’s story to a variety of strategic audiences. It serves as the office’s primary interlocutor on strategic issues with other federal partners to provide guidance to OFDA on policy issues pertaining to the interagency, and to improve USG humanitarian coordination and response during large-scale crises. The HPGE Division staff manages global programs, policy and outreach, strategic communications, and interagency training and engagement. HPGE is divided into seven teams: Policy Team, Global Programs Team, Strategic Interagency Team, Strategic Communications Team, Interagency Training Team, Public-Private Engagement Team, and the United States Mission to the UN (USUN).

INTRODUCTION

Junior Disaster Operations Specialists (JDOSs) play a central role in the USG’s disaster response, humanitarian assistance, and disaster risk management programs. They assist in managing all aspects of grants for humanitarian donor organizations, and in preparing information products, and briefing materials. They support portfolios consisting of one or more countries, and are members of regionally focused humanitarian response teams consisting of other JDOSs, Disaster Operations Specialists, a Team Leader, Information Officers, and Technical Specialists.

JDOSs are part of the Disaster Response Team within the ALE Division. This team consists of four regional groups, each covering the following areas: EMCA, SA, EAP, and LAC. Each regional group is managed by a Team Leader.

OBJECTIVE

Due to an increase in the number as well as the complexity of disasters and an increase in disaster risk reduction (DRR) activities over the last few years, the ALE Division requires the services of multiple JDOSs to support its capability to manage its portfolios and effectively respond to international crises and disasters.

9. CORE FUNCTIONAL AREAS OF RESPONSIBILITY

DUTIES AND RESPONSIBILITIES

The JDOSs must serve a minimum of one year in the GS-09 Junior Disaster Operations Specialist position, receive a performance rating that exceeds fully successful, and***

receive a recommendation from the supervisor for advancement, in order to be considered for promotion to the GS-11 position.

The primary focus of the JDOSs will be managing the grants and awards process for various geographic teams. They will also provide policy review support and produce basic informational products. The JDOSs will have primary responsibilities for some tasks and secondary responsibilities for others.

At the GS-9 level:

Working under the guidance and supervision of the Team Leader for the assigned region of responsibility, the Junior Disaster Operations Specialist will perform the following:

Contextual Specialty:

· Establish an understanding of incipient disasters, international disaster response plans and efforts, and major humanitarian issues and challenges in the area of responsibility.

· As requested, maintain contact with OFDA field representatives and the OFDA Regional Office to maintain current triangulated understanding of existing and impending humanitarian crises in the area of responsibility.

Portfolio Management:

· Facilitate the processing of proposals and award modifications. Ensure that all requests meet the Agency standards and appropriate regulations, upload proposals to SharePoint and Abacus, compile first draft of issues letters, track due dates throughout the process and compile award package.

· Manage awards as assigned, including, but not limited to, ensuring partners have submitted all report documents in accordance with the award requirements; generating no cost extensions and travel approval letters; processing modifications, evaluating accruals, and completing program closeouts.

· Draft ad hoc administrative requests, including finance inquiries regarding the portfolio.

· Write program summaries in word format for uploading into Abacus including protection program summaries for countries.

· Track disaster declarations and outstanding paperwork needed from Missions.

· Support regional team efforts to develop appropriate programmatic strategies for disaster responses and DRR efforts in the area of responsibility.

· Assist with ad hoc requests for information, including inquiries regarding OFDA’s programs from a variety of audiences and inquiries from the diaspora.

· Ensure filing systems are maintained and updated, coordinate with other geographic teams to ensure a reasonable level of consistency among all teams.

· Provide monitoring support during award management and track partner progress on indicators.

· Provide OFDA Outreach and Information Offices with information on OFDA’s programs, including success stories from reports (OFDA Outreach) and salient points that should be reported on in internal products (Information Officers).

· The USPSC is responsible for carrying out assignments, and consulting with the supervisor for policy interpretations.

Representation:

· Attend bureau-wide coordination meetings as assigned by the Team Leader.

· Participate in other interagency and partner-wide meetings as assigned by the Team Leader.

General Duties:

· Attend team, office, and other meetings as assigned by the Team Leader and, when necessary, prepare summaries of these meetings.

· Track the flow of programmatic and other documents through the clearance process.

· Deploy on short notice to serve on DARTs or serve on the Washington-based RMTs, as a program officer supporting an experienced program staff.

· As appropriate, for cross-training purposes to enhance operational awareness, may serve on temporary details, not to exceed six months, within the office. Duties performed, while on detail, will be directly related to the duties and responsibilities outlined in the scope of work.

· As needed, may serve on temporary details within the office to meet operational needs during staff shortages, not to exceed six months. Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided.

At the GS-11 level:

Working under the guidance and supervision of the Team Leader for the assigned region of responsibility, the Junior Disaster Operations Specialist will perform the following:

Contextual Specialty:

· Monitor incipient disasters, international disaster response plans and efforts, and major humanitarian issues and challenges in the area of responsibility through a wide range of USG and international sources.

· Review and monitor national disaster risk reduction efforts and plans in the area of responsibility in collaboration with regional team.

· Maintain regular contact with OFDA field representatives and the OFDA Regional Office to maintain current triangulated understanding of existing and impending humanitarian crises in the area of responsibility.

· Serve as a primary point of contact/specialist in the area of responsibility for OFDA Senior Management Team (SMT).

Portfolio Management:

· Develop and maintain a detailed understanding of OFDA’s program strategy and the implementation of the resulting awards.

· Facilitate disaster declaration responses in support of the Team Leader.

· Support regional team efforts to develop appropriate programmatic strategies for disaster responses and disaster risk reduction efforts in the area of responsibility.

· Provide written and oral responses to requests for information on OFDA’s activities in the area of responsibility for a wide range of USG and public audiences to include briefing papers, memorandums talking points, formal presentations, and informal briefings.

· Become certified and serve as an Agreement Officer’s Representative for assistance awards, as assigned.

· Assist in reviewing the conceptual soundness, technical feasibility, and budget for disaster assistance activities and emergency projects.

· Review and process all award documentation according to OFDA’s Grant Guidelines, USAID Automated Directives Systems, and Federal Regulation including coordinating multi-unit participation and ensuring timely award approval.

· Input appropriate award data into Office and Agency administrative and financial tracking systems for transmittal to the Office of Acquisition and Assistance.

· Track and process all post-award management issues to ensure timely response to partner requests and provide guidance to partners, as necessary.

· Review, track, and file program reports from awardees ensuring reports are received in a timely manner and that program objectives have been achieved.

· Collate input from report for feedback to grantee, and share reports with regional team members, as appropriate.

· Conduct periodic site visits to the assigned region of responsibility to monitor grant activity.

· Upon completion of programs, close out awards according to Agency policies, identifying funds for de-obligation and/or equipment for disposition.

· Maintain standardized office files for activities that are assigned as principal responsibilities.

· The USPSC is responsible for carrying out assignments, and consulting with the supervisor for policy interpretations.

Representation:

· Represent OFDA in meetings with individual partners discussing programmatic priorities, objectives, progress, results, and challenges.

· Attend bureau-wide coordination meetings as OFDA’s primary point of contact in the area of responsibility.

· Participate in other interagency and partner-wide meetings as assigned by the Team Leader.

General Duties:

· Attend team, office, and other meetings as assigned by the Team Leader and, when necessary, prepare summaries of these meetings.

· Expedite the flow of programmatic and other documents through the clearance process.

· Deploy on short notice to serve on DARTs or serve on the Washington-based RMTs, as a program officer supporting an experienced program staff.

· Serve as DCHA/OFDA Duty Officer on a rotational basis.

· Serve on DCHA/OFDA assessment teams and DARTs to disaster sites when deemed necessary, and follow up with appropriate reports and/or cables.

· As appropriate, for cross-training purposes to enhance operational awareness, may serve on temporary details, not to exceed six months, within the office. Duties performed, while on detail, will be directly related to the duties and responsibilities outlined in the scope of work.

· As needed, may serve on temporary details within the office to meet operational needs during staff shortages, not to exceed six months. Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided.

SUPERVISORY RELATIONSHIP:

The JDOS will take direction from and report to the Team Leader for the assigned region of responsibility or his/her designee.

SUPERVISORY CONTROLS:

At the GS-09 and GS-11 grade equivalent, the Supervisor sets overall objectives and resource available and works with the USPSC to develop deadlines, work to be done, and methodology. The USPSC is responsible for carrying out assignments, and consults with the supervisor for policy interpretations.

10. PHYSICAL DEMANDS

The work is generally sedentary and does not pose undue physical demands. During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

11. WORK ENVIRONMENT

Work is primarily performed in an office setting. During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

12. START DATE: Immediately, once necessary clearances are obtained.

13. POINT OF CONTACT: See Cover Letter.

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.)

For the GS-9 equivalent level:

Bachelor’s degree with significant study in or pertinent to the specialized field (including but not limited to international relations, public administration, political science, international development and/or disaster management) and least two (2) years of cumulative experience working in government, a large organization, or a business setting, with responsibilities related to planning, budgeting, writing business letters and memos, and renewing project or funding proposals. Work history must include at least one (1) year of cumulative experience working with an international development, international training or humanitarian assistance organization. Must be proficient in Microsoft Word, and in preparing and manipulating Excel spreadsheets

SELECTION FACTORS

(Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position.)

· Applicant is a U.S. Citizen.

· Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.

· USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

· Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.

· Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.

· Must not appear as an excluded party in the System for Award Management (SAM.gov).

· Satisfactory verification of academic credentials.

QUALITY RANKING FACTORS (QRFs)

(Used to determine the competitive ranking of qualified applicants in comparison to other applicants. The factors are of equal value.)

QRF #1 In 350 words or less, compose an original briefing memorandum for senior level

officials that describes the current humanitarian situation in Syria or Iraq and your recommended response options. Please include a word count at the end of the memo; and

QRF #2 In 400 words or less, please cite specific, illustrative examples of your

demonstrated experience administering, implementing, and reviewing grant proposals, and independently managing multiple, competing tasks in high-pressure environments. Please include a word count at the end of the response.

BASIS OF RATING: Applicants who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the QRF responses. Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

Applicants are required to address each of the QRFs in a separate document describing specifically and accurately what experience, training, and/or education they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Quality Ranking Factors may result in not receiving credit for all pertinent experience, education, and/or training.

The most qualified candidates may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for applicants being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an applicant. OFDA reserves the right to select additional candidates if vacancies become available during future phase of the selection process.

The Applicant Rating System is as Follows:

QRFs have been assigned the following points:

QRF #1 – 10 points

QRF #2 – 10 points

Interview Performance – 45 points

Timed Writing Test – 20 points

Satisfactory Professional Reference Checks – 15 points

Total Possible Points: 100

How to apply:

APPLYING:

Applications must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

1. Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional: How did you hear about this opportunity? (FedBizOps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. Supplemental document specifically addressing the QRFs shown in the solicitation.

3. USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

Additional documents submitted will not be accepted.

By submitting your application materials, you certify that all of the information on and attached to the application is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the application to be investigated. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any email.

DOCUMENT SUBMITTALSVia email**: recruiter@ofda.gov

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