Iraq: Invitation to Bid: Post Distribution Monitoring (PDM) of IOM Emergency Response Programs in Iraq

Organization: International Organization for Migration
Country: Iraq
Closing date: 30 Nov 2017

PURPOSE OF THE MONITORING

The objective of Post Distribution Monitoring (PDM) is to assess the effectiveness of IOM’s emergency assistance projects. The PDM as one of the IOM’s tools in line with donor’s compliance to evaluate the impact of emergency response program on beneficiaries. These include; Shelter-NFI, CCCM, CwC, PHC, CP, and others.

The primary purpose of the Third-Party Monitoring (TPM) service provider is: • To conduct PDM that will verify whether funded projects were implemented as per the proposals. • To provide the required levels of assurance and satisfaction from beneficiaries to the primary stakeholders • To ensure that projects were delivered efficiently in compliance with donor requirements.

Information generated from the TPM service provider intends to; • Ensure accountability by allowing recipients to share feedback in a safe, secure and dignified manner. • Provide a participatory opportunity for beneficiaries in decision-making that affects their lives. • Facilitate lessons learned and best practices for accurate and objective feedback • Identify challenges and recommends corrective actions that will address the needs of the affected population appropriately and efficiently.

SCOPE AND TIMELINE OF THE MONITORING

The PDM period will commence as soon as the tender processes are completed. Request for the PDM arises once distribution activity has been finalized, and the beneficiary list is obtained as well compiled by IOM M&E team. Emergency activities have been implemented in the governorates of Anbar, Baghdad, Diyala, Erbil, Kirkuk, Ninewa and Salah-al-din. Monitoring is required in all Iraqi locations that received assistance.

The forecast PDM is 8,000 beneficiaries mainly in the governorates of Kirkuk, Ninewa, Salah al-Din, Anbar and Erbil. However, locations might change based on humanitarian and security context on the ground. Thus, locations will be revised once actual distributions or activities have been implemented.

METHODOLOGY OF THE MONITORING

The TPM service provider will solely be guided by ‘Annex C – IOM Data Protection Principles’ as illustrated on the ‘Data Protection Manual’ That demands data principles of; protection and security, collection and processing, ownership, ethical considerations (confidentiality and consent), accuracy and consistencies, compliance, and transparency. These principles will coordinate and guide the TPM service provider during surveys/PDM. Beneficiary interviews will be conducted based on IOM’s tools and questionnaire implemented through the ODK software on tablets which will be provided by the TPM. If necessary, induction would be provided by IOM before the commencement of the PDM. The affected populations often reside in hard-to-reach areas, including the newly retaken areas and near frontlines of Hawija and Tel Afar. Feedback from beneficiaries in-and-out of camp settings is collected through in-person interviews rather than telephone interviews.

ROLES AND RESPONSIBILITIES OF THE TPM/SERVICE PROVIDER

The TPM is expected to carry the assignment directly and independently, IOM will provide guidance as required. Although the use of sub-contractors is possible – the added value of sub-contracting would have to be demonstrated together with the available quality assurance systems. Direct supervision of work at the Country level would also have to be shown (no supervision of sub-contractor from outside Iraq will be allowed). The following tasks are expected to be delivered on a regular basis but not limited to: a) At the inception of this contract, the TPM service provider will provide an operational plan detailing how the survey or data will be collected and reported within a specified timeframe. b) Provide a team of field monitors that will conduct PDM, data reporting with a team leader in-charge of managing the day-to-day operations. c) Carry an independent satisfaction survey of the target population considering the implemented projects. d) Submit a comprehensive survey or data collection or PDM reports comprise but not limited to following: • To validate activities delivered in the field and report on significant accomplishments • To document and report on the distribution of IOM supplies and any other identified gaps observed during field interviews (including any feedback on access, usage, quality and relevance by end users). • To identify issues/bottlenecks with regards to the implementation of IOM projects. e) Conduct regular meetings (weekly, monthly, quarterly) with IOM as per the needs. f) Submit progress reports and plans (daily, weekly, monthly, etc.) g) Ensure communications regarding progress, finding/feedback and challenges that require attention. h) Conduct any relevant task related to this exercise at the request of IOM.

For full Terms of Reference and how to apply, please refer to the below links;

Website Section – https://www.iom.int/procurement-opportunities

Direct File Link – https://www.iom.int/sites/default/files/Terms%20of%20Reference%20for%20the%20TPM%20Service%20Provider.pdf

How to apply:

On how to apply, please refer to the below link;

Website Section – https://www.iom.int/procurement-opportunities

Direct File Link – https://www.iom.int/sites/default/files/Terms%20of%20Reference%20for%20the%20TPM%20Service%20Provider.pdf

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