Denmark: Enterprise Architect, Infrastructure

Organization: UNOPS
Country: Denmark
Closing date: 13 Jan 2018

Background Information – Job-specific

Under the supervision of the CIO, the Enterprise Architect, Infrastructure will be responsible for developing and maintaining the UNOPS Enterprise Architecture relating to ICT Infrastructure. The position is part of the Enterprise Architecture and Platforms team with members representing domain experts in specific areas of Enterprise Architecture and Platforms.

The Enterprise Architecture and Platforms team will act as the primary technical experts within the UNOPS ICT team. The team will provide a holistic approach to managing the complexity of IT from a business perspective. The team will document the structural and behavioural building blocks that make up the overall information system of the enterprises together with their relationships. In addition to this, the team will go beyond traditional EA to design and architect the future infrastructure, software, and platforms for use within UNOPS as well as provide standards for design and UX. The team will also be engaged in core development activities to build enterprise-wide platforms and components as well as digital visibility solutions.

Functional Responsibilities

1. ICT Strategy and roadmap

  1. Developing and maintaining UNOPS Enterprise Architecture
  2. Technical expertise
  3. Knowledge management and innovation 1. Provides input to the CIO for formulating the ICT strategy and roadmap**

  4. Formulates a clear technological direction and roadmap in the area of ICT Infrastructure and Platforms

  5. Contributes to strategic planning and provides guidance and expertise on technical matters

  6. Contributes to strategic planning and provides guidance and expertise on system options, risk, cost vs. benefits, and impacts on ICT processes and goals

  7. Performs detailed analysis and evaluation of platforms, frameworks and products with an emphasis on:

    • New technology trends for viability for use in UNOPS in order to progress the UNOPS technology stack

    • Challenge established UNOPS business processes that could benefit from better / new technologies

    • Create Proof of Concept (POC) environments to determine fit and usability

2. Develops and maintains the UNOPS Enterprise Architecture

  • Defines a comprehensive ICT infrastructure architecture for:

    • Workload Hosting and infrastructure including elements for on-premises environments, cloud environments, storage, and networking.

    • Identification and security including Identity and access management, remote connectivity solutions, data retention and loss prevention, and protection suites

    • Endpoint strategy including user endpoint types (mobile devices, operating systems, emerging device types), endpoint infrastructure choices, endpoint security, BYOD strategy and concept

    • Infrastructure management Tools including monitoring and logging

  • Defines the interconnection between infrastructure architecture and application architecture including services, major functions, components and interfaces and show how these map to the Business Architecture

  • Defines Enterprise Architecture Principles based on the IT Strategy and industry best practice. The principles will apply to all IT projects and architecture-related work

  • Selects and implements Enterprise Architecture management tools

  • Steers, manages and ensures adherence to an Enterprise Architecture framework / methodology (TOGAF, etc.)

3. Provides technical expertise for the implementation of core ICT Infrastructure and Platforms

  • Assists in the implementation of technologies

    • Sparring with subject matter experts within UNOPS to ensure a coherent and structured approach to implementation

    • Defining boundaries for the use of specific technologies as well as areas within which degrees of freedom / options may exist

    • Develop and propagate technological stack guidelines

  • Provides expert guidance to the ICT Infrastructure team in all areas with an emphasis on the following:

    • DevOps and quality guidelines and standards

    • Cybersecurity and related areas

    • Identification of continuity / disaster recovery risks

    • Implementation of business continuity and contingency plans including reliable backup and restore procedures

    • Use of cloud infrastructure / Infrastructure as a Service (IaaS)

  • Identifies continuity / disaster recovery risks and ensures readiness of mitigation plans

  • Assists in the development of disaster recovery plans with service providers and network carriers

  • Assists in the delivery of systems capabilities through coordination and collaboration with team leads within the ICT Delivery function

  • In coordination with the ICT Project Management and Support office and ICT Delivery team leads, serves as a technical liaison on an as-needed basis between ICT and suppliers / outsourced / external partners to provide technical solutions that address business requirements

  • Advises relevant ICT functions on compliance with relevant ICT standards, policies and procedures.

  • 4.Embeds relevant knowledge management and innovation within the ICT Enterprise Architecture and Platforms function as well as across the organisation

  • Contributes to the development of internal capacity across the organization in the area of ICT

  • Constantly monitors and evaluates UNOPS policies, procedures, methods, tools and associated systems to ensure its utility, applicability and efficacy

  • Recommends new policies and procedures and introduce innovation and best practices in business operations to enhance services

  • Leads / organises training and awareness / showcasing events and design / set training agendas to build capacity of stakeholders across the business

  • Gathers knowledge and mentors ICT personnel

    • Research current and future technologies not currently in use by UNOPS in order to broaden the knowledge base and facilitate better technology selection decision making

    • Educate, mentor and communicate principles at large in the ICT Teams and in the organization

    • Facilitate workshops/communications to disseminate new knowledge about technologies and potential impact for UNOPS


Master’s Degree, preferably in Computer Engineering, Computer Science, Technology Management, Mathematics or other relevant discipline is required.

A Bachelor’s degree in combination with additional two years of experience may be accepted in lieu of master’s degree.

Secondary education in combination with additional six years of experience may be accepted in lieu of a master’s degree


  • Minimum 8 years of experience required in the area of ICT Infrastructure

  • Recognised industry certifications relating to ICT Infrastructure (relevant certifications from Microsoft, Cisco, or from other recognised industry leading companies) required

  • Hands-on experience with managing and maintaining enterprise-level infrastructure in large, complex environments is required

  • Proven ability to design end-to-end infrastructure hosting solutions across the entire infrastructure technology stack (network / compute / storage)

  • In depth knowledge on monitoring systems across entire infrastructure technology stack (network / compute / storage)

  • In depth understanding on network condition in relation to application performance and user experience BDP, RTT, TTFB

  • Proven ability to perform analysis and understand network packet captures and identify problems for troubleshooting across the OSI model network layers

  • Expert level knowledge on web application transport protocols such as HTTP/1.1, HTTP/2, QUIC, TLS and supporting infrastructure such as reverse proxy, load balancing, firewalls, segmentation, and pre-authentication

  • Hand-on knowledge on designing highly virtualized, segmented and secure application delivery infrastructure for modern application delivery

  • Broad understanding of leading server and network operating systems (Linux, Windows, BSD, Cisco IOS, etc.)

  • Deep understanding about current and future end user devices operating system included modern OS’s such as mobile operating systems and emerging desktop class operating systems

  • Deep understanding of IAM concepts and technologies such as RBAC, ABAC, SAML, OpenID Connect, Kerberos, Delegation, Authentication, Authorization, SSO, MFA, etc.

  • Experience with stakeholder and client communication and management highly desired

  • Excellent communication skills and exceptional understanding of IT


Full working knowledge of English is essential.

Knowledge of another official UNOPS language is an asset

How to apply:

Click on the link below: