South Africa: Consultancy In-house Face to face Fundraisers in Pretoria and Johannesburg

Organization: UN Children’s Fund
Country: South Africa
Closing date: 22 Jan 2018

UNICEF works in 190 countries and territories to protect the rights of every child. UNICEF has spent 70 years working to improve the lives of children and their families. Defending children’s rights throughout their lives requires a global presence, aiming to produce results and understand their effects. UNICEF believes all children have a right to survive, thrive and fulfill their potential – to the benefit of a better world.

Scope of Work

Goal and Objective: Under the general supervision of the Chief of Communication and Partnerships and direct supervision of Partnership Specialist, the in-house F2F Fundraiser will inspire potential supporters to sign up for regular monthly donation.

  • Provide details/reference to AWP areas covered:
  • Result 1 of Resource mobilization and leveraging. This covers aspects of the annual work plans where achieving donor acquisition and revenue generate through pledge fundraising.

    2. Activities and Tasks: The specific tasks are:

  • Represent UNICEF in a professional manner and assure the quality and credibility of their interactions at all times.
  • Answering questions about UNICEF South Africa, handling objections and convince potential supporters of the value of their support.
  • Inspire potential supporters to sign up for a regular monthly donation, by direct debit or credit card.
  • Ensure that donor details are kept confidential, and privacy and security protocols are strictly observed.
  • Maintain accurate, up-to-date records of activities and recruitment progress.
  • Consistently exceed the recruitment targets set by the office; this will normally be a minimum of two new committed givers per shift within agreed attrition level.
  • Provide daily/weekly/monthly reports on activities, progress and participate in regular reviews
  • Be available to work on weekends, public holidays and some evenings as the nature of the role required this.
  • Attend training days and meetings as required
  • Operate with industry code of conduct
  • Be willing to travel in-country, to various sites, as required.1. Work relationships: The consultancy involves working closely with the Partnership Specialist on a day to day basis and with the Chief of Communication and Partnerships, Finance Officer, Admin & Finance Specialist, and Communications Specialists on a regular basis.2. Outputs/Deliverables:
  • Deliverables

    Duration

    (Estimated # of days or months)

    Timeline/Deadline

    Schedule of payment

    Represent UNICEF in a professional manner and assure the quality and credibility of their interactions at all times. Inspire potential supporters to sign up for a regular monthly donation, by direct debit or credit card. Be available at the fundraising sites for the minimum required days of 21 days per month (includes training days) and achieve the minimum required new donor signups (i.e. 2 donors per day present at the fundraising site). Share a monthly report on key achievements.

    6 Months

    Last day of every month

    Last day of every month

    Payment Schedule

    As outlined above linked with deliverables

    Desired competencies, technical background and experience

    Education: Matriculation or above.

  • Experience: Experience of street / door to door fundraising or similar canvassing approaches – requiring understanding of a specified area and a positive and outgoing approach.
  • Competencies:

  • Ability to work effectively as part of a team
  • A high level of emotional intelligence; able to manage own emotional state, be resilient in the face of rejection and or adversity and disciplined in standards.
  • Self-motivated and with ambition to deliver the best fundraising outcomes
  • A flexible approach to work and a can-do attitude to challenges and change
  • Professional level competence in written and spoken English
  • Proven customer relations and sales skills
  • Ability to remain calm, think clearly and work under pressure and meet deadlines.
  • Administrative issues

    Focal point: Partnership Specialist, Communication and Partnerships

    Conditions

  • Travel and airport transfers (where applicable) will be covered in accordance with UNICEF’s rules and tariffs.
  • Flight costs will be covered at economy class rate as per UNICEF policies.
  • Any air tickets for travel, will be authorized by and paid for by UNICEF directly, and will be for the attendance of meetings and workshops (if contractor is from outside Cape Town)
  • The candidate selected will be governed by and subject to UNICEF’s General Terms and Conditions for individual contracts.
  • As per UNICEF DFAM policy, payment is made against approved deliverables. No advance payment is allowed unless in exceptional circumstances against bank guarantee, subject to a maximum of 30 per cent of the total contract value in cases where advance purchases, for example for supplies or travel, may be necessary
  • How to Apply

    Interested and qualified candidates are requested to submit their application to the following link: https://www.unicef.org/about/employ/?job=XXXXXX by 22 January 2018.

    This notice will also appear on http://www.unicef.org/about/employ/, http://www.unicef.org/southafrica, UN Job List, UN Jobs.

    Please indicate your ability, availability and daily/monthly rate (in ZAR) to undertake the terms of reference above (including admin cost if applicable).

    Applications submitted without a fee rate will not be considered.

    We invite you to watch a short video on the system on how to apply: https://www.youtube.com/watch?v=ePgDIQ9RVYs&feature=youtu.be

    If you have not been contacted within 1.5 month of the closing date please accept that your application was unsuccessful. Regret emails will be sent only to shortlisted/contacted candidates.

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from South African nationals, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation

    How to apply:

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link http://www.unicef.org/about/employ/?job=510024

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