Sudan: Sector Coordinator (Shelter – Non Food Items)

Organization: UN High Commissioner for Refugees
Country: Sudan
Closing date: 20 Jan 2018

  1. General Background
    Humanitarian needs in Sudan are complex with multiple drivers including internal displacement due to armed conflict between state and non-state armed groups, and inter-tribal /communal conflicts related to access to land and scarcity in natural resource; and the influx of refugees due to armed conflict and political insecurity in neighboring countries. As of May 2017, the Sudan Humanitarian Needs Overview (HNO) estimates that there are some 1.6 m IDPs; 0.16m returnees and 1.5m vulnerable residents in need of humanitarian assistance. In addition, Sudan is host to some 540,000 refugees, mainly from South Sudan (410,000) and Eritrea (120,000). Over 160,000 South Sudanese have arrived in Sudan since the beginning of 2017. Protracted IDPs, often having faced multiple displacements and asylum seekers and refugees remain largely dependent on humanitarian aid. Additionally, cyclical challenges such as fire outbreaks (in arid areas in Darfur) and seasonal heavy rains and flooding result in IDPs/refugees losing their shelters and belongings.
    UNHCR Sudan took over the leadership of the Emergency Shelter/Non Food Item (ES/NFI) Sector from WFP 1st April 2012. Since then, Sector coordination and management of the NFI Common Pipeline (CHP) of ES/NFIs for internally displaced/ disaster affected and returnee populations in Sudan, including transportation of ES/NFIs to the location of distribution have been managed by staff under the UNHCR ESNFI Project which is funded by UNHCR. Since the first large influx of South Sudanese refugees into Sudan beginning December 2013, the ES/NFI sector also supports the Refugee Consultative Forum (RCF) in the provision of emergency shelter and non-food items to refugees. The Sector Coordinator:
    • Effectuates UNHCR’s commitment: i) to work for IDPs within the framework of the Inter-Agency Standing Committee (IASC) and the Cluster Approach to perform UNHCR’s global role as leader of the ES/ NFI sector and ii) to lead and co-ordinate the refugee response as per UNHCR’s mandate.
    • Impartially represents the interests of the sector members in an environment that requires high standards of accountability, and demonstrable leadership, coordination, negotiation and conflict resolution skills, in which the principles of partnership and collaboration are essential.
    • Represents the ES/NFI sector in Inter-Sector Coordination mechanisms (ISCG for IDPs and RCF for refugees) and ensures appropriate cross-sectoral coordination with other related sectors such as WASH, Protection and RRR, leads the mainstreaming of early recovery activities related to the sector, advocates for the sector in the humanitarian response, and promotes the integration of cross-cutting issues into the work of the sector especially age, gender, diversity, HIV, environment.

  2. Purpose and Scope of Assignment
    (Concise and detailed description of activities, tasks and responsibilities to be undertaken, including expected travel, if applicable)

Under the direct supervision of the Assistance Representative Programme, the incumbent will be responsible for the effective management of ES/NFI assistance and services for IDPs, Returnees and Refugees and for the facilitation of ES/NFI coordination including, but not limited to, needs assessments, technical support, monitoring, reporting, information management and advocacy. The incumbent will work closely with and support an ES/NFI Support team based in Khartoum and in the field locations.The incumbent will participate in field trips whenever possible to support sector activities. Below is the main scope of assignment which is applicable both for IDPs and refugees:

Strategic Direction

  • Provide general Sector leadership at country Level
  • Coordinate Sudan-wide initiatives for the Sector, including sector-wide planning and policy development
     Lead the development and maintenance of the minimum ‘Sector Deliverables’, through documents such as : ES/NFI Strategy, Sector TOR and NFI Common Pipeline SOP and Minimum standards for provision of humanitarian assistance.
  • Ensure effective links with protection, disaster risk reduction, and relief, recovery and development efforts in close consultations with key stakeholders.
  • Update annually, or as the need arises, the aforementioned documents, and ensure that the shelter and NFI response is driven by this strategy.
  • Ensure that the ES/NFI Strategies are integrated into the overall response strategy/plan (e.g. Humanitarian Country Team’s Annual Work Plan, Regional Refugee Response Plan).
  • Ensure that contingency planning and emergency preparedness measures for the Sector are developed and updated on a regular basis.


  • Provide coordination services, ensuring that sector coordination is inclusive of all stakeholders including government counterparts and other relevant authorities consultative and results-oriented.
  • Convene and chair ES/NFI Sector meetings such as monthly coordination and sector Strategic Advisory Group in Khartoum maintaining frequency unless ES/NFI members request otherwise;
  • Pending the establishment ofa dedicated Technical Advisory Group (TAG) for the refugee respose, ensure the inclusion of the refugee response as an agenda item at coordination meetings of the ES/NFI Sector as applicable.
  • Oversee activities of sub-national ES/NFI focal points and Technical Working Groups (TWGs) set up for specific issuesas when required by the sector and their disbandment once the goals are achieved..
  • Ensure close collaboration with Camp Coordinators and Area Coordinators in locations hosting IDPs/ returnees and refugees
  • Lead, coordinate and conduct within the ES/NFI sector or at Inter-Cluster level ES/NFI needs planning, assessments, including participatory assessments, distributions for IDPs/ returnees and refugees with other Sectors and the RCF to ensure the alignment and compatibility of response activities for all POCs.
  • Coordinate the Sector response in the Annual UN & Partners Humanitarian Response Plan and the Refugee Response Plan, and by effectively communicating the process and input requirements to partners, setting priorities, objectives, activities and indicators and benchmarks for monitoring progress, through consultative meetings prior to the onset of the Humanitarian/Refugee Response Plan process.
  • Coordinate sector response for the provision of transitional shelters to returnees and vulnerable protracted IDPs and refugees with simultaneous training on basic building skills and other income generating activities towards providing durable solutions and supporting the move from dependency to self-reliance.

    Resource Mobilization and Allocation

  • Ensure accountable and transparent financial resource allocation within the sector.

  • Provide strategic direction to development of pooled funding criteria and prioritization within the ES/NFI sector, including working with field focal points and sector partners to identify gaps, agree on sector strategy and prioritization for advocay and effective resource mobilisation in the pooled funds processes, and support partners in the development of proposals.
     Convene Project Review committes and meetings to prioritise and select project sheets for inclusion in the annual country Humanitarian Response Plan

  • Participate in resource mobilization and prioritization of ES/NFI activities within the RCF for inclusion in Consolidated Appeals and pooled funds processes;

  • Support programme colleagues in the preparation of budgets and /appeals/ reports etc as required for ES/NFI activities

Capacity Development

  • Coordinate initiatives to build the capacity of the national and local government, sector partners and civil society for ES/NFI interventions, reaching out to Global shelter cluster for support.

Standard Setting and Implementation

  • Ensure that there are adequate supplies of ES/ NFIs in the NFI Common Pipeline managed by UNHCR;
  • Identify ES/NFI logistics bottlenecks and advise the Senior Supply Officer and the RCF Coordinator in case of challenges relating to under or over distribution and make recommendations;
  • Ensure that the ES/NFI response is informed by appropriate relevant Technical Standards including among others, Sphere, and good practice.
  • Promote the integration of cross-cutting issues in the activities of sector partners, including age, gender, environment, diversity.
  • Ensure appropriate collaboration with related sectors such as RRR, Protection, WASH and with the Early Recovery Advisor (ERA)

Information Management, Monitoring, Evaluation and Reporting

  • Ensure that the sector maintains a functional information management strategy and mechanism to share sector information with partners and the overall humanitarian community including donors, GoS, and the Global Shelter Cluster.
  • Oversee production of regular analytical reports including activities and key messages, such as the quarterly Sudan ES/NFI Sector Update, the NFI Common Pipeline response report, Shelter fact sheet, for the IDP population and similarly for the Refugee response in collaboration with the RCF.
  • Prepare regular, accurate and timely updates, activity reports and briefing notes on activities targeting refugees.
  • Maintain document templates for information products such as assessment reports, distribution and progress reports, and other relevant sector documents;
  • Promote and ensure monitoring and evaluation of the impact of operations carried out by sector members.

Advocacy and Promotion

  • Identify core advocacy concerns for the ES/NFI sector through a consultative process and make advocacy statements on behalf of the ES/NFI sector
  • Represent the interests/actively lobby on behalf of the sector in discussions with the Humanitarian Coordinator (HC), other sectors and other stakeholders on prioritization, planning, coordination of ongoing interventions, and resource mobilization and advocacy
  • Ensure a consistent interpretation and application of international law and related UNHCR and IASC legal standards and policies for the adequate provision of ES/NFIs.

  • Monitoring and Progress Controls
    (Clear description of measurable outputs, milestones, key performance indicators and/or reporting requirements which will enable performance monitoring)

  • Effective coordination mechanisms and tools, including information management are established with sector members, and government counterparts, ensuring timely and effective needs assessment, appropriate planning, prioritization, implementation, provision of ES/NFI assistance, reporting and evaluation.

  • Where appropriate, these mechanisms build up and reinforce existing national coordination mechanisms and build capacity.
    Final product

  • Outputs delivered within the prescribed time, cost and quality standards

  • UNHCR performs its ES/NFI Cluster Lead Agency functions in a manner consistent with IASC standards and guidelines governing the Cluster Approach, in particular the IASC Generic Terms of Reference for Cluster Coordinators at the country level and the IASC Reference Module for Cluster Coordination at the Country Level as well as the Refugee Co-ordination Model (RCM). ES/NFIneeds of populations of concern are met through timely, appropriate, and coordinated action by all sector member

  • Strategies and activities delivered by the ES/NFI sector enjoy political and/or financial support by other sectors, government, donors and other partners through effective coordination, prioritization, advocacy and resource mobilization.

  • Qualifications and Experience
    a. Education (Level and area of required and/or preferred education)
    Advanced University degree (Masters), or First university degree plus two additional years of experience may be accepted of lieu of advanced university degree.
    b. Work Experience
    • Minimum of 6 years’ experience in project coordination and reporting is essential.
    • Experience in the management and delivery of Shelter and Non-food items
    • Professional experience in an international organization and field-based experience/demonstrated ability to deliver programmes in post-conflict situations or developing countries is desired.
    • Experience in proposal writing, and overseeing projects monitoring and evaluation is desirable.
    • Previous similar work experience from the UN system is an asset.

c. Key Competencies

Communication: demonstrates openness in sharing information; keeps people informed; demonstrates active listening skills; tailors language, tone, style and format to match audiences; two-way communication skills; excellent command of oral and written English; knowledge of a second UN working language desirable;

Teamwork: works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise – is willing to learn from others; ; supports and acts in accordance with the final group decision, even when such decisions may not entirely reflect his/her own position; shares the credit for team accomplishments and accepts joint responsibility for the team shortcomings.

Planning and Organizing: develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; allocates appropriate time and resources; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Client Orientation: establishes and maintains productive partnerships with clients by gaining their trust and respect; meets deadlines for delivery of services to clients; identifies client needs and matches them to appropriate solutions.

Managerial Competencies: delegates responsibility appropriately, clarifies expectations, and gives staff autonomy in important areas of their work; holds others accountable for achieving results related to their area of responsibility; encourages risk-taking and supports creativity and initiative; genuinely values all staff members’ inputs and expertise; monitors progress against milestones and deadlines; shows appreciation and rewards achievement and effort; regularly discusses performance and provides feedback and coaching to staff; actively supports the development and career aspirations of staff; appraises performance fairly

Judgement/Decision Making: identifies the key issues in complex situations, and takes decisions with an eye towards their impact on others and on the Organization; determines that the actions proposed will satisfy the expressed and underlying needs; makes tough decisions when necessary.

Remuneration: Monthly fees range between US$7000 – US$8000.

How to apply:

Interested applicants should submit their application comprised of a motivation letter, an update P11 through the This vacancy is an international one, as such Sudanese nationals are not entitled to apply.

The deadline for applications is 20 January 2018.