Switzerland: Consultancy – AAP, CHS and Community Engagement in Chad (Home-based with Support Missions)

Organization: UN Children’s Fund
Country: Switzerland
Closing date: 23 Jan 2018

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Global Cluster Coordination Section, EMOPS

Duty Station: Home-based with support mission(s) to Chad (N’djamena and field trips in Lake Region and Logone Occidental)

Start date: 1 February 2018

Duration: 31 days over February-March 2018 (3 days of preparation, 21 days in Chad and 7 days remote support)

Type of contract: Consultancy


Following the recommendations of a STAIT mission in 2016, the humanitarian community in Chad has stepped up its efforts to implement the IASC AAP commitments throughout its interventions. An AAP Steering Committee has been established, which has developed the first national AAP Strategy and Action Plan endorsed by the HCT in June 2017. This consultancy will provide technical support to Clusters and their partners to operationalize the AAP Strategy and Action Plan.

The work is part of UNICEF EMOPS’ Global Cluster Coordination Unit (GCCU)’s work plan priorities, and is supported through an OFDA-funded project “Ensuring Quality Programming and Accountability to Affected Populations.”

This work will contribute to and be part of the broader communication and community engagement initiative, a partnership between UNICEF, OCHA, the IFRC, CDAC Network and several other stakeholders, which seeks to establish more timely, systematic and predictable collective service for communication and community engagement with affected communities throughout all phases of the humanitarian program cycle.

Context and Rationale

Following the recommendations of a STAIT mission in 2016, the humanitarian community in Chad has stepped up its efforts to implement the IASC AAP commitments throughout its interventions.

In September 2016, an AAP Steering Committee composed of UN as well as of national and international NGOs[1] was set up. Under the direct leadership of the HCT, this committee is tasked to elaborate a strategic vision for AAP implementation throughout the humanitarian operations in Chad.

In February 2017, this steering committee conducted a basic mapping exercise in order to identify gaps and opportunities regarding AAP implementation in current humanitarian operations. A number of shortcomings were revealed: while most humanitarian actors reported to already have some AAP practices in place, not even half (only 40%) reported to systematically engage with affected communities. In addition, while 67% of organizations stated to have complaint mechanisms in place, less than half regularly inform communities about these mechanisms. Areas of improvement also exist regarding Chad’s clusters. While each cluster has made commitments on AAP, for example, in the 2017 HRP, these commitments now need to be operationalized, in order to translate into concrete actions.

In June 2017, the Chad HCT endorsed its first national AAP strategy and Action Plan. Based on the five IASC AAP commitments[2], the strategy aims to strengthen collective commitment to AAP while also providing for concrete actions, mainly at strategic and technical levels, to be implemented through the HCT, the ICCG and the Clusters. With the endorsement of the AAP strategy, momentum for AAP in Chad has been reinvigorated. Collective efforts are now needed to ensure the implementation of the AAP action plan, and the roll-out of the IASC commitments also at the field level. In addition, at a more strategic level, the development of the 2018 HRP (starting in late summer), offers an opportunity to integrate concrete aspects of AAP, Communication with Communities/Community Engagement and CHS into this important humanitarian planning process.

Consultancy Objectives

In order to further operationalize the IASC AAP commitments in Chad, and to ensure their full integration into humanitarian activities, the development of a set of jointly agreed-upon, practical “minimum AAP commitments” is proposed. There is need to create consensus among partners and clusters around the precise content of such concrete minimum steps for each of the five IASC AAP commitments which each humanitarian actor shall pledge to respect and implement into humanitarian field activities. The development and operationalization of such minimum commitments will require a strong involvement of Chad’s Clusters as well as capacity-building at a field and (Ndjamena) capital level but also a sharing of good practices as well as tools, as necessary. At the same time, elements of an IA CBCM (yet to be set up in Chad) need to be linked into this process.[3] There is need to ensure that these minimum commitments are realistic, concrete and provide clear guidance on the most relevant actions for the context of Chad. This may entail support through the provision of tool/mechanisms, as needed.

Chad’s HRP which already includes references to AAP consists of a multi-year strategy (2017-2019), to be implemented through annual plans. [4] In particular, the 2017 HRP includes a strategic objective focusing on Protection and AAP, and each cluster has committed to take action on AAP. However, cluster level commitments need to be operationalized. The process of elaborating the 2018 annual plan will be a formidable opportunity to ensure that each Cluster re-commits and concretizes actions to be taken on AAP, community engagement/Communication with affected Communities and Core Humanitarian Standards.

Therefore, this consultancy aims to:

  • Actively engage with Clusters and individual member organisations to create consensus around a set of practical minimum AAP commitments,” i.e. minimum steps for each of the five IASC AAP commitments, which partners pledge to integrate into all humanitarian field interventions.
  • Build capacities of humanitarian actors (Cluster leads, co-leads, and staff of humanitarian organizations, including the AAP steering committee) and facilitate the exchange of good practices on AAP, Community Engagement, CHS, in particular in view of integrating concrete, measurable commitments for each cluster into the different aspects of the Chad HRP 2018.
  • Provide, as necessary, implementation support in the form of tools and good practices.
  • Ongoing engagement with and support from the communication and community engagement initiative will ensure that the approach is supported beyond the duration of the consultancy, and that lessons from this consultancy are captured and benefit other countries. The integration of this consultancy’s results into the HRP will also contribute to the sustainability of the approach.

    Key Tasks and Responsibilities

    Initiated upon request from the AAP steering committee, this project will be conducted in close collaboration with the PSEA working group, and will target Cluster coordinators, co-coordinators, as well as staff from humanitarian organizations (national and international). The consultancy includes both in-country as well as remote support aspects.

    The consultancy includes the following key elements

  • Remote support to the AAP Steering Committee for the initiation of drafting of minimum AAP commitments” to be endorsed by the AAP Steering Committee and which will be further enriched by and guide the workshops at field level
  • Training and Good practice sharing workshops to support clusters and partners at national and sub-national level to operationalize the minimum AAP commitments (in Ndjamena, Gore and Bagasola)
  • Support to cluster coordinators and their partners on a bilateral basis as needed, in particular to include concrete commitments into their HRP sections as well as workplans
  • Remote support focusing on the implementation of the minimum AAP commitments
  • Support the clusters and partners in the design of collective plan for the implementation of the minimum AAP commitments (to be connected with the forthcoming CHS/Ground Truth project)
  • Deliverables

  • Building on the 2018 HRP, a set of Minimum AAP commitments to guide field-level action are adopted by the humanitarian community in Chad and approved by the HCT.
  • Clusters and operational partners obtain a good understanding on AAP, CHS and community engagement and receive practical guidance and support in order to implement the minimum AAP commitments .
  • Each cluster has a clear vision on the integration of AAP, CHS, and Community Engagement into their ToRs, workplans, cluster-specific tools and approaches
  • The members of the AAP steering committee are able to effectively measure and evaluate progress on the implementation of these AAP commitments, based on the improvement plan
  • Opportunities for linkages with the PSEA CBCM mechanisms are identified and built upon
  • Good practices regarding tools or methodologies are available and owned by Cluster members in the implementation of commitments
  • Qualifications

  • At least 8 years of experience in humanitarian response, including operational experience.
  • Proven knowledge of the subject area and experience working on AAP, CHS, CWC (Community Engagement) in operational settings.
  • Masters degree, or equivalent experience in international relations, humanitarian law, social anthropology or related fields.
  • Experience of partnership approaches and environments – governments, national and international NGOs and UN
  • Experience in capacity building and the communication of complex concepts to a diverse audience
  • Ability to work on short time lines, under pressure, and managing multiple priorities simultaneously with minimum supervision
  • Fluency in French is essential.
  • In your cover letter, please indicate your availability and daily rate (in US$) as well as estimated travel costs (including accommodations) to undertake the terms of reference above. The training and consensus-building workshops in N’djamena and in Gore and Bagasola can either be done as part of one field mission to Chad, or through two separate missions, depending on the consultant’s availability. Applications submitted without a daily rate will not be considered.

    [1] UNICEF, Protection Cluster, WFP, OCHA, COOPI, CRS, Chadian Red Cross, Help-Tchad

    [2] Leadership / governance; Transparency / information sharing; Feedback and complaints; Participation; Design, monitoring and evaluation

    [3] The Chad HCT endorsed a PSEA roadmap in June 2017, with an IA CBCM training planned for late August 2017, to be implemented by IOM

    [4] https://www.humanitarianresponse.info/en/operations/chad/document/tchad-…

    How to apply:

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link http://www.unicef.org/about/employ/?job=510034

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