United States of America: USPSC Team Leader for Middle East Crisis Humanitarian Response

Organization: US Agency for International Development
Country: United States of America
Closing date: 16 Mar 2018

Position Title: Team Leader for Middle East Crisis Humanitarian Response

Solicitation Number: 720FDA18B00024

Salary Level: GS-14 Equivalent: $114,590 – $148,967

Issuance Date: February 23, 2018

Closing Date: March 16, 2018

Closing Time: 12:00 P.M. Eastern Time

Dear Prospective Applicants:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking applications from qualified U.S. citizens to provide personal services as a Team Leader for Middle East Crisis Humanitarian Response (MECHR) under a United States Personal Services Contract (USPSC), as described in the attached solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials:

1. Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional: How did you hear about this opportunity? (FedBizOps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

NOTE ABOUT THE DATA UNIVERSAL NUMBERING SYSTEM/SYSTEM FOR AWARD MANAGEMENT REQUIREMENTS

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an offer. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.

Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. OFDA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.

Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Your complete resume must be emailed to:

OFDA Recruitment Team

E-Mail Address: recruiter@ofda.gov

Website: www.OFDAjobs.net

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

Sincerely,

Renee Newton

Contracting Officer

Solicitation for USPSC Team Leader for Middle East Crisis Humanitarian Response

1. SOLICITATION NO.: 720FDA18B00024

2. ISSUANCE DATE: February 23, 2018

3. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: March 16, 2018, 12:00 P.M. Eastern Time

4. POSITION TITLE: Team Leader for Middle East Crisis Humanitarian Response

5. MARKET VALUE:

GS-14 equivalent ($114,590 – $148,967 – includes locality pay). Final compensation will be negotiated within the listed market value based upon the candidate’s past salary, work history and educational background. Salaries over and above the top of the pay range will not be entertained or negotiated. Candidates who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed.

6. PERIOD OF PERFORMANCE: One (1) year with four (4) one-year options

7. PLACE OF PERFORMANCE: Washington, D.C.

8. STATEMENT OF WORK

POSITION DESCRIPTION

BACKGROUND

The Office of U.S. Foreign Disaster Assistance (OFDA) is the office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters. OFDA is part of the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) and is organized into six divisions.

The Africa (AFD) Response Division and the Asia, Latin America, Europe and Middle East (ALE) Response Division are responsible for the provision of emergency humanitarian assistance through a grants mechanism to non-governmental organizations (NGOs), international organizations (IOs) including United Nations (UN) agencies and to other partners to ensure the implementation and delivery of this assistance. These Divisions also oversee OFDA’s non-response efforts in disaster risk reduction and resilience. AFD and ALE Response Divisions also coordinate with other organizations for the provision of relief supplies and assistance. They devise, coordinate and implement program strategies for a variety of natural and complex disaster situations. Both Divisions encompass groups of operations specialists who provide technical expert capability in assessing the quality and strategic function of disaster response and risk reduction activities. The AFD Response Division is divided into two teams: East and Central Africa (ECA), and Southern, West, and North Africa (SWAN). The ALE Response Division is divided into four teams: East Asia and the Pacific (EAP), Europe, the Middle East, and Central Asia (EMCA), Latin America and the Caribbean (LAC), and South Asia.

The Operations (OPS) Division develops and manages operations for OFDA’s disaster responses by readying people and systems; projecting U.S. Government (USG) humanitarian capacity quickly into the field; and delivering material and technical assistance. The OPS Division maintains readiness to respond to emergencies through several mechanisms, including managing Urban Search and Rescue Teams, coordinating, staffing, training, and equipping Disaster Assistance Response Teams (DARTs), and Washington-based Response Management Teams (RMTs), and stockpiling emergency relief commodities in key locations around the globe to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division provides technical guidance and expertise in Disaster Logistics, Urban Search and Rescue, Operations Center management, activation/readiness, Civil-Military Liaison, and Chemical, Biological, Radiological, Nuclear and Explosive Consequence Management. It also provides overseas support to OFDA offices and personnel and to other sectors necessary to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division is divided into four teams: the Disaster Assistance Support Program (DASP), Military Liaison Team (MLT), Operations Support Team (OST), and Overseas Administration Team (OAT).

The Program Support (PS) Division provides operational management support, including general administration, budget and financial services, procurement planning, information technology (IT), human resources management including staff care, and contract and grant administration support to OFDA. The PS Division supports OFDA’s mandate by providing innovative solutions for IT, staffing, funds control, budgeting, information and human resource management, and procurement to facilitate timely disaster responses. The PS Division is divided into four teams: the Award Change Control Group (ACCG), Human Resources Management Team (HRM), Budget, Finance, and Information Technology (BFIT) Team, and the Acquisition and Management (ACQ) Team.

The Preparation, Strategic Planning and Mitigation (PSPM) Division is responsible for the technical oversight of all OFDA response and mitigation programs, as well as preparation for response, mitigation, and disaster risk reduction activities. The PSPM Division houses technical experts in all sectors potentially affected by disasters, and leads the Agency in developing and promoting best practices for programming in these specific sectors. In addition, PSPM will be the focal point for technological innovations for humanitarian assistance in areas such as monitoring and evaluation, assessment, and information management. The PSPM Division is divided into four teams: Cross-Cutting Sectors Team, Natural Hazards Team, Health Team, and Livelihoods Team.

The Humanitarian Policy and Global Engagement (HPGE) Division assists the DCHA front office, the OFDA Director and OFDA Deputy Director with tracking trends and policy developments in the humanitarian assistance field. It engages in policy dialogue with other parts of USAID, the USG interagency, other donors, multilateral agencies, and NGO partners; recommends strategies for action to DCHA; initiates development of policy and internal guidance for OFDA; maintains global relationships with implementing partners, other donors, and the broader humanitarian architecture; engages with the U.N. to advance USG humanitarian policy objectives and to promote humanitarian principles within the USG and internationally. HPGE Division leads OFDA’s communications and social media outreach to effectively communicate OFDA’s story to a variety of strategic audiences; and serves as the office’s primary interlocutor on strategic issues with other federal partners to provide guidance to OFDA on policy issues pertaining to the interagency, and to improve USG humanitarian coordination and response during large-scale crises. The HPGE Division staff manages global programs, policy and outreach, strategic communications, and interagency training and engagement. HPGE is divided into seven teams: Policy Team, Global Programs Team, Strategic Interagency Team, Strategic Communications Team, Interagency Training Team, Public-Private Engagement Team, and the United States Mission to the UN (USUN).

INTRODUCTION

OFDA is the lead USG agency for disaster response worldwide. It operates the single largest USG humanitarian assistance program aimed at supporting both Operation Inherent Resolve (OIR) and efforts in Syria and Iraq in order to defeat the Islamic State of Iraq and Syria (D-ISIS), and to enable whole-of-coalition governmental actions to increase regional stability. In order to address the humanitarian crises in Syria and Iraq, and provide continued support to OIR and D-ISIS goals, OFDA requires a highly-qualified Team Leader to (1) lead the Middle East Crisis Response Team based in Washington that manages the operations of its complex emergency response that supports programming and logistical requirements of its field-based Syria and Iraq Disaster Assistance Response Teams (DARTs); (2) lead the USG efforts to coordinate humanitarian assistance among USG interagency partners, UN agencies, NGOs and other key stakeholders in Washington; and (3) ensure that the assistance strategy is most effective in delivering life-saving humanitarian assistance to affected populations. With more than $1.5 billion in FY 2017 funding, the USG continues to support humanitarian assistance inside Syria, as well as relief efforts to support Syrian refugees in Turkey, Lebanon, Jordan, Iraq, and Egypt. Cumulatively, the USG has provided nearly $7.5 billion in humanitarian assistance for the Syria complex emergency response since FY 2012. According to the UN, there are an estimated 6.3 million internally displaced persons (IDPs) in Syria, while more than 5.3 million Syrian refugees have fled to neighboring countries since the start of the conflict.

The Team Leader for Middle East Crisis Humanitarian Response (MECHR) is responsible for setting the strategy and leading the RMT for DCHA relief programs in Syria and Iraq. This position also encompasses OFDA/Washington liaison responsibilities with other agencies, principally the Department of State (Dos), Department of Defense (DoD) and the National Security Council (NSC), regarding USG assistance programs for both countries. As the delegated leader for the RMT, the Team Leader oversees OFDA/Washington RMT operations, which supports the DARTs for Syria based in Turkey and Jordan, as well as the DART based in Iraq, and is accountable for planning and programming response activities. The Team Leader ensures the development and implementation of strategic decisions, and provides the primary channel of communication between the DARTs and OFDA/Washington. This position is based in Washington and reports directly to the OFDA Director.

OBJECTIVE

OFDA requires the services of a Team Leader to lead USG’s humanitarian response to the Middle East, with particular focus on Syria and Iraq, and to coordinate this critical response with other parts of USG, UN agencies and NGOs, and to uphold OFDA’s lead role for the USG in international disaster response and humanitarian assistance.

9. CORE FUNCTIONAL AREAS OF RESPONSIBILITY

DUTIES AND RESPONSIBILITIES

Program and Policy Guidance and Coordination:

· Provide overall strategic guidance to the DCHA humanitarian program in Syria and Iraq. Coordinate and consult with counterpart staff in the DoS, DoD, and NSC. Develop, brief, and represent USAID positon on key humanitarian policies. Develop and implement the response strategies and provide program management recommendations.

· Coordinate the RMT response to the disaster, drawing on expert knowledge and understanding of USG policy-making processes and roles and authorities of relevant USG interagency stakeholders to ensure that interagency partners understand OFDA’s strategy and its lead role in the USG response, and that the strategy aligns with overarching USG goals. Maintain close communication with the OFDA Director. Schedule regular briefings to keep him/her informed of the current situation, work progress, problems, planned actions, and effectiveness of response strategy.

· Work with the OFDA Director and DART to provide leadership in managing the political side of the response. Focus on big-picture and long-term issues. Discuss appropriate media activities with the RMT Press Officer.

RMT Management and Supervision:

As leader of the RMT, the Team Leader will create and maintain an effective team environment while setting the tone and example for: open communication and regular coordination; a work environment conducive to mutual respect; clear expectations for performance; and clear delegations of roles, responsibilities, and authority. Specific responsibilities in relation to RMT management and supervision are as follows:

· Formulate a team operational plan based on immediate evaluations from all functions and a briefing from the OFDA Director. Ensure that roles, responsibilities, authorities, communication procedures, and chain of command are clearly understood. Define specific division of duties with the Deputy Managers for Response and Coordination, and make these roles known to RMT members.

· Provide direction to the RMT Planning Coordinators for the development of situation reporting, operational planning, resource tracking, documentation, and commodity consignment systems. Review and approve fact sheets, situation reports and RMT cables.

· With the Deputy Managers for Planning, conduct regular planning, briefing, and debriefing sessions. Ensure regular attendance and contributions from all RMT members into the team’s operational planning process.

· Review and approve staff work and rotation schedules as well as additional requirements (personnel, equipment, facilities, logistical support).

· As needed, conduct an assessment of all functions to determine effectiveness and validity of priorities, soundness of objectives, appropriate staffing levels, and ability of RMT members to carry out assignments. Monitor RMT operations for overlap and/or gaps in performing needed functions. Institute changes as necessary.

· As needed, may serve on temporary details within the office, not to exceed six months. Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided.

Communications with DARTs:

· Provides compelling oral briefings to USG leadership and leads the RMT in responding quickly, accurately, and strategically to high-level information requests, identifying the information needs of the target audience and designing communications accordingly.

· Foster open communications with DARTs to ensure continued support, keeping them informed of Team activities and progress.

· Ensure decisions, actions, and issues are clearly and completely documented so as to allow for clear understanding of roles of all those involved.

· Ensure that requests from DARTs are clearly documented and communicated to the appropriate individual. Ensure that a Point of Contact for each task is assigned and communicated back to the DART Leaders and that timeframes and progress are communicated back to the DART Leaders in a timely manner.

RMT Demobilization and Close-out:

· Manage and monitor RMT demobilization to ensure a smooth transition and handover to the regional team insuring continued support for the response. Prepare and conduct a debriefing with the OFDA Director.

· Submit a final disaster documentation package to the OFDA Director and Regional Team Coordinator.

· Provide guidance for the After -Action Report preparation and participate in the DART After-Action Review.

· Provide performance feedback and formal evaluations to RMT Deputies and ensure all team members receive a performance evaluation.

SUPERVISORY RELATIONSHIP:

The OFDA MECHR Team Leader works under the supervision of and reports directly to the Director of OFDA.

SUPERVISORY CONTROLS:

Supervisory controls will be minimal. The supervisor provides administrative direction in terms of broadly defined missions or functions. The PSC is expected to act independently with little direction and will have wide latitude for the exercise of independent judgement.

10. PHYSICAL DEMANDS

The work is generally sedentary and does not pose undue physical demands. During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

11. WORK ENVIRONMENT

Work is primarily performed in an office setting. During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

12. START DATE: Immediately, once necessary clearances are obtained.

13. POINT OF CONTACT: See Cover Letter.

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.)

Bachelor’s degree with significant study in, or pertinent to, the specialized field (including, but not limited to, international relations, economics, food policy or a related field) or country, and ten years of progressively responsible experience in emergency relief and humanitarian assistance.

OR

Master’s degree with significant study in, or pertinent to, the specialized field (including, but not limited to, international relations, economics, food policy or a related field) or country, and eight (8) years of progressively responsible experience in emergency relief and humanitarian assistance.

SELECTION FACTORS

(Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position.)

● Applicant is a U.S. Citizen.

● Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.

● USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

● Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.

● Must not appear as an excluded party in the System for Award Management (SAM.gov).

● Satisfactory verification of academic credentials.

APPLICANT RATING SYSTEM

The applicant rating system factors are used to determine the competitive ranking of qualified applicants in comparison to other applicants. Applicants must demonstrate the rating factors outlined below within their resume, as they are evaluated strictly by the information provided. The rating factors are as follows:
Program and Policy Guidance and Coordination (10 points)

· Experience developing and implementing an organization’s strategic response priorities on a rapidly evolving humanitarian crisis in an international disaster context from a regional or headquarters based office.

· Experience preparing and representing humanitarian policy positions in U.S. Government interagency discussions or meetings.

· Experience communicating an organization’s policy positions to international donor communities and NGO partners.

· Experience briefing and drafting memorandums for Senior Level Management on response strategy, progress or problems.

· Demonstrated experience in reviewing or approving information products, press releases or memos.
Management and Supervision (10 points)

· Experience coordinating multi-disciplinary teams, defining specific division duties, and establishing operational plans.

· Experience creating cohesive team environments with open communication and effective coordination that fosters a high standard of performance.

· Experience evaluating a team’s functional areas to: create work plans, establish delegation of roles or determine staffing levels.

· Demonstrated skills in maintaining effective communication between headquarters and multiple field teams.

· Experience mentoring staff and providing performance appraisals
Skills and Abilities (10 points)

· Demonstrated experience developing, designing, or evaluating proposed humanitarian interventions for a humanitarian response.

· Demonstrated skills and abilities in coordinating relief, transition or disaster risk reduction activities with host country governments, donors or diplomatic missions in the midst of international humanitarian crisis situation.

· Demonstrated knowledge of U.S. Government acquisition and assistance awards to include post-award administration and regulation compliance.

· Demonstrated experience communicating complex humanitarian issues to a range of audiences through written products.
Interview Performance (30 points)

Writing Test (20 points) Satisfactory Professional Reference Checks (20 points)

Total Possible Points: 100**

How to apply:

APPLYING:

Applications must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

  1. Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship.

(f) Optional: How did you hear about this opportunity? (FedBizOps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

  1. USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

Additional documents submitted will not be accepted.

By submitting your application materials, you certify that all of the information on and attached to the application is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the application to be investigated. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via email: recruiter@ofda.gov

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