Egypt: Staff Counsellor

Organization: International Organization for Migration
Country: Egypt
Closing date: 13 Mar 2018

Position Title : Staff Counsellor

Duty Station : Cairo, Egypt

Classification : Professional Staff, Grade P3

Type of Appointment : Fixed term, one year with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 13 March 2018

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading

UN agency in the field of migration, works closely with governmental, intergovernmental and

non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Applications from qualified female candidates are especially encouraged. For the purpose of the vacancy, the following candidates are considered as first-tier candidates:

1. Internal candidates

2. Qualified applicants from the following NMS countries:

Antigua and Barbuda, Bahamas, Cabo Verde, Djibouti, Fiji, Micronesia (Federated States of), Gabon, Guyana, Iceland, Comoros, Lesotho, Libya, Montenegro, Marshall Islands, Mauritania, Malawi, Namibia, Nauru, Papua New Guinea, Paraguay, Seychelles, Slovenia, Suriname, El Salvador, Swaziland, Timor-Leste, Holy See, Saint Vincent and the Grenadines, Vanuatu, Samoa


Under the direct technical supervision of the Staff Welfare Officer based in Geneva and in close consultation with the Occupational Health Unit in Headquarters (HQs) and under the administrative supervision of the Senior Regional Resource Management Officer, the successful candidate will be responsible and accountable for the implementation of the IOM Mental Health Strategy in the region by developing work plans for nominated missions that will cover preventative and care elements.

Core Functions / Responsibilities:

  1. Create and implement a work plan with the support of the relevant Chief of Missions and of the Staff Welfare Officer to improve the mental health and wellbeing of staff (national and international) in nominated missions and to include preventative and care aspects as per the Mental Health Strategy with sufficient mechanisms for accountability.

  2. Oversee implementation of IOM’s Mental Health Strategy in the most affected areas within the region (High risk/hardship duty stations).

  3. Support named missions by conducting a mental health audit of the workplace and help, as appropriate, to address highlighted issues.

  4. Support individual staff to create their own wellbeing plans.

  5. Provide confidential counselling to staff and facilitate access to counselling and staff welfare services.

  6. Produce educational material to enhance mental health and wellbeing of staff.

  7. Participate in and, when required, coordinate Staff Welfare responses to emergencies and critical incidents.

  8. Liaise and collaborate with the Staff Welfare Officer and colleagues in Occupational Health Unit/Health and Insurance Medical Unit (HIM).

  9. Participate in monthly joint supervision with nominated supervisors.

  10. Develop and maintain regular liaison and communication with Chief of Missions (COMs) to evaluate mental health needs of their staff; and participate in evaluations of mental health services offered.

  11. Suggest to the Staff Welfare Officer based in Geneva improvements for the effective implementation of the Mental Health Strategy in the region and in the missions.

  12. Develop tools for data collection, analysis, monitoring and reporting mechanisms at the mission level, maintain records and produce regular reports.

  13. Keep the Staff Welfare Officer based in Geneva up-to-date on numbers and statistics of initial interventions and counselling services provided in the region.

  14. Provide training on relevant topics to increase knowledge and skills of managers to create supportive working environment and increase awareness on mental health.

  15. Undertake duty travel to missions to assess mental health of staff and the missions’ working environment in situations of crisis.

  16. Liaise with the Staff Welfare Officer in case of complex emergencies requiring a coordinated response.

  17. Perform such other duties as may be assigned.

Required Qualifications and Experience:


• Master’s degree in Clinical Psychology, Counsellor or Psychiatry or a related field from an accredited academic institution with five years of relevant professional experience; or

• University degree in the above fields with seven years of relevant professional experience.

• Be eligible for licensing/accreditation in the country of training or residence.


• Minimum three years of practical experience as a counselor advising staff and employers on various aspects of social issues in UN/humanitarian international organizations.

• Demonstrated familiarity with the impact of working conditions of humanitarian workers on their well-being.

• Excellent communication and writing skills.

• Experience with counselling and psychosocial interventions.

• Familiarity with diversity and its implementation.

• Knowledge of modern technologies, e.g. teleservices.

• Readiness to travel and work in emergency contexts.


Fluency in English is required. Working knowledge of Arabic and/or French is an advantage.

Desirable Competencies:


• Accountability – takes responsibility for action and manages constructive criticisms;

• Client Orientation – works effectively well with client and stakeholders;

• Continuous Learning – promotes continuous learning for self and others;

• Communication – listens and communicates clearly, adapting delivery to the audience;

• Creativity and Initiative – actively seeks new ways of improving programmes or services;

• Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;

• Performance Management – identify ways and implement actions to improve performance of self and others;

• Planning and Organizing – plans work, anticipates risks, and sets goals within area of responsibility;

• Professionalism – displays mastery of subject matter;

• Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation;

• Technological Awareness – displays awareness of relevant technological solutions;

• Resource Mobilization – works with internal and external stakeholders to meet resource needs of IOM.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

How to apply:

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 13 March 2018 at the latest, referring to this advertisement.

For further information, please refer to:

In order for an application to be considered valid, IOM only accepts online profiles duly completed.

Only shortlisted candidates will be contacted. You can track the progress of your application on

your personal application page in the IOM e-recruitment system.

Posting period:

From 28.02.2018 to 13.03.2018

Requisition: VN 2018/49 (P) – Staff Counsellor (P3) – Cairo, Egypt (55318069) Released

Posting: Posting NC55375278 (55375278) Released