Kenya: USPSC Information Officer

Organization: US Agency for International Development
Country: Kenya
Closing date: 19 Sep 2018

Position Title: Information Officer

Solicitation Number: 720FDA18B00079

Salary Level: GS-11 Equivalent: $53,062 – $68,983

Issuance Date: August 21, 2018

Closing Date: September 19, 2018

Closing Time: 12:00 P.M. Eastern Time

Dear Prospective Applicants:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking applications from qualified U.S. citizens to provide personal services as an Information Officer (IO) under a United States Personal Services Contract (USPSC), as described in the attached solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials:

1. Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional: How did you hear about this opportunity? (FedBizOps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. USPSC Application form AID 309-2. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS

AND THE SYSTEM FOR AWARD MANAGEMENT

All USPSCs with a place of performance in the United States are required to have a Data

Universal Numbering System (DUNS) number and be registered in the System for Award

Management (SAM) database prior to receiving an award. You will be disqualified if you either

fail to comply with this requirement or if your name appears on the excluded parties list. The

selectee will be provided with guidance regarding this registration.

NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed

notarized letter identifying the authorized Entity administrator for the entity associated with the

DUNS number. Additional information on the format of the notarized letter and where to submit

can be found via the below Federal Service Desk link:

https://www.fsd.gov/fsd-gov/answer.do?sysparm_kbid=d2e67885db0d5f00b3257d321f96194b&

sysparm_search=kb0013183

Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. OFDA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.

Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Your complete resume must be emailed to:

OFDA Recruitment Team

E-Mail Address: recruiter@ofda.gov

Website: www.OFDAjobs.net

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

Sincerely,

Renee Newton

Contracting Officer

Solicitation for USPSC Information Officer

1. SOLICITATION NO.: 720FDA18B00079

2. ISSUANCE DATE: August 21, 2018

3. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: September 19, 2018 12:00 P.M. Eastern Time

4. POSITION TITLE: Information Officer

5. MARKET VALUE:

GS-11 equivalent ($53,062 – $68,983 – not eligible for locality pay). Final compensation will be negotiated within the listed market value based upon the candidate’s established salary history. Salaries over and above the top of the pay range will not be entertained or negotiated.

6. PERIOD OF PERFORMANCE: Two (2) years, with three (3) one-year options

7. PLACE OF PERFORMANCE: Nairobi, Kenya

There may be an initial training program in Washington, D.C. for three months, which will include formal classroom training and on-the-job training; and may include security training. After completion of Washington training, the Information Officer will be assigned to the place of performance.

8. STATEMENT OF WORK

POSITION DESCRIPTION

BACKGROUND

The Office of U.S. Foreign Disaster Assistance (OFDA) is the office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters. OFDA is part of the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) and is organized into six divisions.

The Africa (AFD) Response Division and the Asia, Latin America, Europe, and Middle East (ALE) Response Division are responsible for the provision of emergency humanitarian assistance through a grants mechanism to non-governmental organizations (NGOs), international organizations including United Nations (UN) agencies and to other partners to ensure the implementation and delivery of this assistance. These divisions also oversee OFDA’s non-response efforts in disaster risk reduction and resilience. AFD and ALE Response Divisions also coordinate with other organizations for the provision of relief supplies and assistance. They devise, coordinate and implement program strategies for a variety of natural and complex disaster situations. Both Divisions encompass groups of operations specialists who provide technical expert capability in assessing the quality and strategic function of disaster response and risk reduction activities. The AFD Response Division is divided into two teams: East and Central Africa (ECA), and Southern, West, and North Africa (SWAN). The ALE Response Division is divided into four teams: East Asia and the Pacific (EAP), Europe, the Middle East, and Central Asia (EMCA), Latin America and the Caribbean (LAC), and South Asia.

The Operations (OPS) Division develops and manages operations for OFDA’s disaster responses by readying people and systems; projecting U.S. Government (USG) humanitarian capacity quickly into the field; and delivering material and technical assistance. The OPS Division maintains readiness to respond to emergencies through several mechanisms, including managing Urban Search and Rescue Teams, coordinating, staffing, training, and equipping Disaster Assistance Response Teams (DARTs), and Washington-based Response Management Teams (RMTs), and stockpiling emergency relief commodities in key locations around the globe to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division provides technical guidance and expertise in Disaster Logistics, Urban Search and Rescue, Operations Center management, activation/readiness, Civil-Military Liaison, and Chemical, Biological, Radiological, Nuclear and Explosive Consequence Management. It also provides overseas support to OFDA offices and personnel and to other sectors necessary to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division is divided into four teams: the Disaster Assistance Support Program (DASP), Military Liaison Team (MLT), Operations Support Team (OST), and Overseas Administration Team (OAT).

The Program Support (PS) Division provides operational management support, including general administration, budget and financial services, procurement planning, information technology, human resources management including staff care, and contract and grant administration support to OFDA. The PS Division supports OFDA’s mandate by providing innovative solutions in the areas of Information Technology, staffing, funds control, budgeting, human resource management, and procurement to facilitate timely disaster responses. The PS Division is divided into four teams: the Award, Audit, and Risk Management (AARM) Team, Human Resources Management Team (HRM), Budget, Finance, and Information Technology (BFIT) Team, and the Acquisition and Management (ACQ) Team.

The Preparation, Strategic Planning and Mitigation (PSPM) Division is responsible for the technical oversight of all OFDA response and mitigation programs, as well as preparation for response, mitigation, and disaster risk reduction activities. The PSPM Division houses technical experts in all sectors potentially affected by disasters, and leads the Agency in developing and promoting best practices for programming in these specific sectors. In addition, PSPM will be the focal point for technological innovations for humanitarian assistance in areas such as monitoring and evaluation, assessment, and information management. The PSPM Division is divided into four teams: Cross-Cutting Sectors Team, Natural Hazards Team, Health Team, Food Security, and Livelihoods Team.

The Humanitarian Policy and Global Engagement (HPGE) Division assists the DCHA front office, the OFDA Director and OFDA Deputy Director with tracking trends and policy developments in the humanitarian assistance field. It engages in policy dialogue with other parts of USAID, the USG interagency, other donors, multilateral agencies, and NGO partners; recommends strategies for action to DCHA; initiates development of policy and internal guidance for OFDA; maintains global relationships with implementing partners, other donors, and the broader humanitarian architecture; and engages with the UN to advance USG humanitarian policy objectives and promote humanitarian principles within the USG and internationally. The HPGE Division leads OFDA’s communications and social media outreach to effectively communicate OFDA’s story to a variety of strategic audiences. It serves as the office’s primary interlocutor on strategic issues with other federal partners to provide guidance to OFDA on policy issues pertaining to the interagency, and to improve USG humanitarian coordination and response during large-scale crises. The HPGE Division staff manages global programs, policy and outreach, strategic communications, and interagency training and engagement. HPGE is divided into seven teams: Policy Team, Global Programs Team, Strategic Interagency Team, Strategic Communications Team, Global Capacity and Leadership Development Team, Public-Private Engagement Team, and the United States Mission to the UN (USUN) in New York, Geneva, and Rome.

INTRODUCTION

The ECA Regional Office is based in Nairobi, Kenya. The portfolios within the region are characterized by drought, floods, disease outbreaks, and conflict, resulting in acute food insecurity population displacement, and complex humanitarian needs. The Information Officer (IO) will play an integral role in supporting these humanitarian responses and should expect to travel within the region. The Information Officer will be based in the Nairobi office, and will work in conjunction with OFDA’s Information Support Unit (ISU) to support information and reporting needs throughout the region.

OBJECTIVE

OFDA requires the services of a Regional IO based in Nairobi, Kenya, in order to meet its objectives of facilitating regular reporting on emergency conditions, response activities, and analysis from the regional office as well as from country offices within the region.

9. CORE FUNCTIONAL AREAS OF RESPONSIBILITY

DUTIES AND RESPONSIBILITIES

The IO will provide full-time information support to OFDA’s Regional Office in Nairobi, Kenya. The IO will collaborate closely with other IOs on the ECA team based in Washington, D.C., or on temporary duty within the region to ensure that OFDA’s information needs are met in a consistent and timely manner. The ECA IO will travel to provide information support to country offices within the region. Duties will include collecting, synthesizing, and analyzing information pertaining to humanitarian emergencies and response efforts in the region, and drawing upon that information to produce internal USG reports, cables, and success stories or regional newsletters, as well as other duties as directed by the Senior Regional Advisor (SRA) or designee.

This position requires substantial daily coordination with the ISU and several OFDA staff members based in offices throughout the region; as well as with representatives from other USAID offices, Embassy staff, and the humanitarian community, and therefore require a highly collaborative work style. The IO must be prepared to function effectively in a challenging, dynamic, fast-paced work environment and be willing to adhere strictly to U.S. Embassy security guidelines. The USPSC may be required to serve as a critical component of a field-based DART, Washington, D.C.-based RMT, or backfill for other staff members in the overseas offices.

The IO’s responsibilities will include the following:

• Produce minutes, trip reports, meeting notes, updates, reporting cables, public reports, and other information products as needed.

• Work with USG colleagues in the region by contributing to field-produced information products, data-collection sites, and press materials.

• Attend humanitarian cluster meetings and collaborate closely with information counterparts from UN agencies and NGOs to ensure that all relevant humanitarian information is obtained and incorporated into USAID/OFDA field products, including official cables, and is provided to Washington, DC-based IOs in a timely manner.

• Serve as one of the principal points of contact for OFDA in the region for humanitarian reporting issues. Coordinate closely with both field and headquarters-based components of OFDA’s ECA Team and maintain regular contact with development assistance colleagues in the USAID Mission and/or US Embassy. Participate in humanitarian assessments (when possible), meetings with OFDA partners, and site visits in order to obtain information that will be included in field reports.

• Capture information shared during meetings, assessments, and conference calls to help facilitate and record team communication.

• Manage data and produce a wide range of public and internal information products such as maps, photos, tables, charts, images, and other visual aids created by the team and shared by partners.

• Maintain regular contact with the humanitarian community and represent OFDA on humanitarian reporting issues, as directed by the SRA. This will include but is not limited to UN agencies, international organizations, NGOs, USG personnel, donors and other governments’ authorities.

• Assist in the preparation of agendas and briefings for official USG visitors.

• Obtain appropriate clearances for all information products produced.

• Travel within the region to report on humanitarian conditions and OFDA responses both independently and as part of a larger team.

• As needed, serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time.

• Travel to Washington, D.C. as needed for training, consultations with the ISU or ECA team, or to complete a rotation within the ISU or on an RMT.

• As needed, may serve on temporary details within the office or region not to exceed six months. Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided.

SUPERVISORY RELATIONSHIP:

The IO will report to OFDA’s SRA for the ECA Regional Office based in Nairobi, Kenya, and maintain close coordination with OFDA’s ISU in Washington, DC. The ISU will provide appropriate training and quality control feedback to maintain a consistent standard for all OFDA information products.

SUPERVISORY CONTROLS:

The supervisor will set overall objectives and determine deadlines and work priorities. The USPSC will also communicate directly with the ISU regarding information requirements from the regional team in Washington, DC. The USPSC is expected to take initiative, work closely with the entire ECA team, and perform with moderate direction in responding to humanitarian emergencies as part of a fast-paced office environment.

10. PHYSICAL DEMANDS

The work is generally sedentary and does not pose undue physical demands. During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

11. WORK ENVIRONMENT

Work is primarily performed in an office setting. During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

12. START DATE: Immediately, once necessary clearances are obtained.

13. POINT OF CONTACT: See Cover Letter.

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.)

Bachelor’s degree with significant study in or pertinent to the specialized field (including but not limited to international relations, political science, or disaster management) and three (3) years of relevant work experience with the USG, private voluntary organizations (PVOs), NGOs, international organizations, or UN Agency. Such experience must have a humanitarian focus and include on-the-ground field experience in needs assessment, analysis, or reporting on emergency relief program operations, or post-emergency rehabilitation. Excellent writing, editing, and communication skills. Excellent attention to detail and demonstrated ability to meet deadlines, multi-task, and work well with others in a fast-paced environment.

OR

Master’s degree with significant study in or pertinent to the specialized field (including but not limited to international relations, political science, or disaster management) and two (2) years of relevant work experience with the USG, PVOs, NGOs, international organizations, or UN Agency. Such experience must have a humanitarian focus and include on-the-ground field experience in needs assessment, analysis, or reporting on emergency relief program operations, or post-emergency rehabilitation. Excellent writing, editing, and communication skills. Excellent attention to detail and demonstrated ability to meet deadlines, multi-task, and work well with others in a fast-paced environment.

SELECTION FACTORS

(Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position.)

● Applicant is a U.S. Citizen.

● Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.

● USPSC Application form AID 309-2. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

● Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.

● Ability to obtain a Department of State medical clearance.

● Must not appear as an excluded party in the System for Award Management (SAM.gov).

● Satisfactory verification of academic credentials.

APPLICANT RATING SYSTEM

The applicant rating system factors are used to determine the competitive ranking of qualified applicants in comparison to other applicants. Applicants must demonstrate the rating factors outlined below within their resume, as they are evaluated strictly by the information provided. The rating factors are as follows:

Professional Experience (15 points):

· Experience drafting and editing a wide range of information products, including memos, brief reports, meeting notes, talking points, or other official correspondence.

· Working knowledge of humanitarian issues.

Skills and Abilities (15 points):

· Demonstrated ability to communicate complex issues to a range of audiences through written products, accounting for political sensitivities.

· Demonstrated experience compiling large quantities of information—including triangulating disparate information—from multiple sources into key points.

· Demonstrated experience producing high-quality written products under short deadlines with multiple competing priorities.

· Demonstrated ability to remain flexible in a fluid work environment with changing priorities.

· Demonstrated ability to work well with others in a multi-cultural environment.

Interview Performance (30 points)

Writing Test (30 points)

Satisfactory Professional Reference Checks (10 points)

Total Possible Points: 100

How to apply:

APPLYING:

Applications must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

  1. Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship.

(f) Optional: How did you hear about this opportunity? (FedBizOps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

  1. USPSC Application form AID 309-2. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

Additional documents submitted will not be accepted.

By submitting your application materials, you certify that all of the information on and attached to the application is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the application to be investigated. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via email: recruiter@ofda.gov

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