United States of America: USPSC Diaspora Specialist

Organization: US Agency for International Development
Country: United States of America
Closing date: 13 Sep 2018

Position Title: Diaspora Specialist

Solicitation Number: 720FDA18B00084

Salary Level: GS-11 Equivalent: $68,036 – $88,450

Issuance Date: August 23, 2018

Closing Date: September 13, 2018

Closing Time: 12:00 P.M. Eastern Time

Dear Prospective Applicants:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking applications from qualified U.S. citizens to provide personal services as a Diaspora Specialist under a United States Personal Services Contract (USPSC), as described in the attached solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials:

1. Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional: How did you hear about this opportunity? (FedBizOps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.

3. USPSC Application form AID 309-2. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS

AND THE SYSTEM FOR AWARD MANAGEMENT

All USPSCs with a place of performance in the United States are required to have a Data

Universal Numbering System (DUNS) number and be registered in the System for Award

Management (SAM) database prior to receiving an award. You will be disqualified if you either

fail to comply with this requirement or if your name appears on the excluded parties list. The

selectee will be provided with guidance regarding this registration.

NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed

notarized letter identifying the authorized Entity administrator for the entity associated with the

DUNS number. Additional information on the format of the notarized letter and where to submit

can be found via the below Federal Service Desk link:

https://www.fsd.gov/fsd-gov/answer.do?sysparm_kbid=d2e67885db0d5f00b3257d321f96194b&

sysparm_search=kb0013183

Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Your complete resume and the supplemental document addressing the QRFs must be emailed to:

OFDA Recruitment Team

E-Mail Address: recruiter@ofda.gov

Website: www.OFDAjobs.net

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

Sincerely,

Renee Newton

Contracting Officer

Solicitation for USPSC Diaspora Specialist

1. SOLICITATION NO.: 720FDA18B00084

2. ISSUANCE DATE: August 23, 2018

3. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: September 13, 2018 12:00 P.M. Eastern Time

4. POSITION TITLE: Diaspora Specialist

5. MARKET VALUE:

GS-11 equivalent ($68,036 – $88,450 – includes locality pay). Final compensation will be negotiated within the listed market value based upon the candidate’s established salary history. Salaries over and above the top of the pay range will not be entertained or negotiated. Candidates who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed.

6. PERIOD OF PERFORMANCE: Two (2) years, with three (3) one-year options

7. PLACE OF PERFORMANCE: Washington, D.C.

8. STATEMENT OF WORK

POSITION DESCRIPTION

BACKGROUND

The Office of U.S. Foreign Disaster Assistance (OFDA) is the office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters. OFDA is part of the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) and is organized into six divisions.

The Africa (AFD) Response Division and the Asia, Latin America, Europe, and Middle East (ALE) Response Division are responsible for the provision of emergency humanitarian assistance through a grants mechanism to non-governmental organizations (NGOs), international organizations including United Nations (UN) agencies and to other partners to ensure the implementation and delivery of this assistance. These divisions also oversee OFDA’s non-response efforts in disaster risk reduction and resilience. AFD and ALE Response Divisions also coordinate with other organizations for the provision of relief supplies and assistance. They devise, coordinate and implement program strategies for a variety of natural and complex disaster situations. Both Divisions encompass groups of operations specialists who provide technical expert capability in assessing the quality and strategic function of disaster response and risk reduction activities. The AFD Response Division is divided into two teams: East and Central Africa (ECA), and Southern, West, and North Africa (SWAN). The ALE Response Division is divided into four teams: East Asia and the Pacific (EAP), Europe, the Middle East, and Central Asia (EMCA), Latin America and the Caribbean (LAC), and South Asia (SA).

The Operations (OPS) Division develops and manages operations for OFDA’s disaster responses by readying people and systems; projecting U.S. Government (USG) humanitarian capacity quickly into the field; and delivering material and technical assistance. The OPS Division maintains readiness to respond to emergencies through several mechanisms, including managing Urban Search and Rescue Teams, coordinating, staffing, training, and equipping Disaster Assistance Response Teams (DARTs), and Washington-based Response Management Teams (RMTs), and stockpiling emergency relief commodities in key locations around the globe to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division provides technical guidance and expertise in Disaster Logistics, Urban Search and Rescue, Operations Center management, activation/readiness, Civil-Military Liaison, and Chemical, Biological, Radiological, Nuclear and Explosive Consequence Management. It also provides overseas support to OFDA offices and personnel and to other sectors necessary to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division is divided into four teams: the Disaster Assistance Support Program (DASP), Military Liaison Team (MLT), Operations Support Team (OST), and Overseas Administration Team (OAT).

The Program Support (PS) Division provides operational management support, including general administration, budget and financial services, procurement planning, information technology, human resources management including staff care, and contract and grant administration support to OFDA. The PS Division supports OFDA’s mandate by providing innovative solutions in the areas of Information Technology, staffing, funds control, budgeting, human resource management, and procurement to facilitate timely disaster responses. The PS Division is divided into four teams: the Award, Audit, and Risk Management (AARM) Team, Human Resources Management Team (HRM), Budget, Finance, and Information Technology (BFIT) Team, and the Acquisition and Management (ACQ) Team.

The Preparation, Strategic Planning and Mitigation (PSPM) Division is responsible for the technical oversight of all OFDA response and mitigation programs, as well as preparation for response, mitigation, and disaster risk reduction activities. The PSPM Division houses technical experts in all sectors potentially affected by disasters, and leads the Agency in developing and promoting best practices for programming in these specific sectors. In addition, PSPM will be the focal point for technological innovations for humanitarian assistance in areas such as monitoring and evaluation, assessment, and information management. The PSPM Division is divided into four teams: Cross-Cutting Sectors Team, Natural Hazards Team, Health Team, and the Food Security and Livelihoods Team.

The Humanitarian Policy and Global Engagement (HPGE) Division assists the DCHA front office, the OFDA Director and OFDA Deputy Director with tracking trends and policy developments in the humanitarian assistance field. It engages in policy dialogue with other parts of USAID, the USG interagency, other donors, multilateral agencies, and NGO partners; recommends strategies for action to DCHA; initiates development of policy and internal guidance for OFDA; maintains global relationships with implementing partners, other donors, and the broader humanitarian architecture; and engages with the UN to advance USG humanitarian policy objectives and promote humanitarian principles within the USG and internationally. The HPGE Division leads OFDA’s communications and social media outreach to effectively communicate OFDA’s story to a variety of strategic audiences. It serves as the office’s primary interlocutor on strategic issues with other federal partners to provide guidance to OFDA on policy issues pertaining to the interagency, and to improve USG humanitarian coordination and response during large-scale crises. The HPGE Division staff manages global programs, policy and outreach, strategic communications, and interagency training and engagement. HPGE is divided into seven teams: Policy Team, Global Programs Team, Strategic Interagency Team, Strategic Communications Team, Global Capacity and Leadership Development (globalCLD) Team, Public-Private Engagement Team (PPET), and the United States Mission to the UN (USUN) in New York, Geneva, and Rome.

INTRODUCTION

The HPGE Division serves as the principal focal point for humanitarian policy development, engagement, and institutional relationship with international organizations and other donor governments. The PPET provides resources and conducts public awareness activities designed to empower private donors to most effectively help people affected by disasters overseas.

The Diaspora Specialist activities include diaspora research and outreach, and administrative tasks such as the updating of contact lists. This position is crucial in maintaining and enhancing diaspora relations both in the US and internationally, working with US based Embassies on diaspora coordination issues, and representing the USG on best business practices in regards to donating as part of the relief and recovery efforts at public speaking engagements, meetings, and other opportunities to engage with the diaspora community.

OBJECTIVE

OFDA requires the services of a Diaspora Specialist in order to meet its objectives of guiding and informing the USG and the general public, including religious groups, community groups, diaspora communities, non-profits, corporations, and businesses about the most effective ways for the general public to support international disaster relief and recovery efforts.

9. CORE FUNCTIONAL AREAS OF RESPONSIBILITY

DUTIES AND RESPONSIBILITIES

This role requires significant interaction with the general public and USG offices, demanding strong diplomatic, facilitation and communication skills to accurately represent US positions in complex multilateral settings.

The Diaspora Specialist duties and responsibilities will include the following:

· Engage with USAID staff and the public on matters pertaining to diaspora engagement.

· Maintain familiarity with donation management at USAID, OFDA, and the NGO and donor communities.

· Liaise with volunteers, diaspora organizations, and Washington, D.C. embassies to become a conduit of information on diaspora engagement and donation management.

· Support outreach to Washington, D.C. embassies to establish meetings and information sharing with their staffs on diaspora related issues by polling embassies about topics and events of interest.

· Support outreach to diaspora groups around the country, maintaining ongoing relationships, encouraging social responsible and effective donations, while proactively engaging diaspora communities on areas of interest.

· Assist in the development and delivery around key messages engaging the diaspora community around donating responsibly.

· Lead outreach efforts aimed at university students to encourage engagement around programs such as the “Campus Ambassadors,” which raises awareness about USAID, responsible donations, and diaspora messaging.

· Collaborate with the Strategic Communications team on social media content and including the sharing of meeting information and photographs.

· Assist in the planning and execution of events about diaspora and donations, using network to secure speakers and attendees.

· Support engagement with diaspora, student, and social enterprise communities.

· Backstop the Lead Researcher on data collection related to diaspora issues. Maintain comprehensive and usable data on diaspora businesses, diaspora organizations, community groups and religious groups, including in the aftermath of specific emergencies.

· Participate in the management of OFDA’s hotline responses during specific disasters, including the training of volunteers, the maintenance of training materials and trainings, and serving shifts on the hotline answering calls and emails.

· The USPSC is responsible for carrying out assignments, and consults with the supervisor for policy interpretations.

· Sign-up for and serve as needed throughout the year on Washington, D.C.-based RMTs, which provides services and support to DARTs deployed in response to disasters.

· Serve as the OFDA after-hours duty officer on a rotational basis, for approximately one week every six months.

· As needed, serve on DARTs which may require immediate (within 24 hours) deployment overseas.

Additional skills and abilities for this position will include the following:

· Demonstrate superb networking and communication (including public speaking) skills.

· Possess strong writing skills.

· Work effectively as a team member with other Division and OFDA staff, and have the capability to work independently in leading and implementing the diaspora portfolio.

· Demonstrate capability with Microsoft Office and its components (Outlook, Word PowerPoint, Excel).

· Work in rapidly changing, high-pressure situations that often exceed normal business hours.

· As appropriate, for cross-training purposes to enhance operational awareness, may serve on temporary details, not to exceed six months, within the office. Duties performed, while on detail, will be directly related to the duties and responsibilities outlined in the scope of work.

SUPERVISORY RELATIONSHIP:

The Diaspora Specialist will take direction from and will report to the PPET Leader or his or her designee.

SUPERVISORY CONTROLS:

Supervisor sets overall objectives and resource available and works with the USPSC to develop deadlines, work to be done and methodology. The USPSC is responsible for carrying out assignments, and consults with the supervisor for policy interpretations.

10. PHYSICAL DEMANDS

The work is generally sedentary and does not pose undue physical demands. During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

11. WORK ENVIRONMENT

Work is primarily performed in an office setting. During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

12. START DATE: Immediately, once necessary clearances are obtained.

13. POINT OF CONTACT: See Cover Letter.

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.)

Bachelor’s degree with significant study in or pertinent to the specialized field (including, but not limited to international relations, human rights, economics, public health, disaster management, public policy or a related field) plus three (3) years of work experience with the USG, Private Voluntary Organization (PVO), NGO, Public International Organization (PIO) or UN Agency, with direct experience working in emergency relief, humanitarian assistance or a related field, including two (2) years working directly on diaspora issues. Foreign language proficiency preferred.

OR

Master’s degree with significant study in or pertinent to the specialized field (including, but not limited to international relations, human rights, economics, public health, disaster management,

public policy or a related field) plus two (2) years of work experience with the USG, PVO, NGO, PIO or UN Agency, with direct experience working in emergency relief, humanitarian assistance or a related field, including two (2) years working directly on diaspora issues. Foreign language proficiency preferred.

SELECTION FACTORS

(Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position.)

· Applicant is a U.S. Citizen.

· Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.

· USPSC Application form AID 309-2. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

· Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.

· Ability to obtain and maintain a Secret up to Top Secret level clearance as provided by USAID.

· Must not appear as an excluded party in the System for Award Management (SAM.gov).

· Satisfactory verification of academic credentials.

· –

QUALITY RANKING FACTORS (QRFs)

(Used to determine the competitive ranking of qualified applicants in comparison to other applicants. The factors below are of equal value.)

QRF #1 Please describe your experience communicating through the preparation of concise, clear, and grammatically sound documents describing a position, situation, or policy, and your experience with public speaking in a professional setting.

QRF #2 Demonstrate your knowledge and experience in playing a facilitation, administrative, and coordination role in an international engagement initiative and messaging on disaster donations.

QRF #3 Demonstrate your experience in providing guidance in the area of diaspora issues. Please highlight your experience in providing guidance as to policy and operational implications of issues and developments within the international humanitarian system.

QRF #4 Demonstrate your experience as to how diaspora organizations engage and interact with governmental, international, and NGOs within the realm of international humanitarian assistance.

QRF #5 Demonstrate your ability to consistently and independently perform in a high-pressure environment with excellent personal organization, facilitation, and coordination.

BASIS OF RATING: Applicants who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the QRF responses. Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

Applicants are required to address each of the QRFs in a separate document describing specifically and accurately what experience, training, and/or education they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Quality Ranking Factors may result in not receiving credit for all pertinent experience, education, and/or training.

The most qualified candidates may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for applicants being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an applicant. OFDA reserves the right to select additional candidates if vacancies become available during future phase of the selection process.

The Applicant Rating System is as Follows:

QRFs have been assigned the following points:

QRF #1 – 10 points

QRF #2 – 10 points

QRF #3 – 10 points

QRF #4 – 10 points

QRF #5 – 10 points

Interview Performance – 30 points

Satisfactory Professional Reference Checks – 20 points

Total Possible Points: 100

How to apply:

APPLYING:

Applications must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

1. Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional: How did you hear about this opportunity? (FedBizOps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. Supplemental document specifically addressing the QRFs shown in the solicitation.

3. USPSC Application form AID 309-2. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

Additional documents submitted will not be accepted.

By submitting your application materials, you certify that all of the information on and attached to the application is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the application to be investigated. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via email: recruiter@ofda.gov

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