United Kingdom of Great Britain and Northern Ireland: Senior Digital Officer (Maternity Cover)

By Overseas Development Institute Organization: Overseas Development Institute
Country: United Kingdom of Great Britain and Northern Ireland
Closing date: 10 Oct 2018

Contract: Fixed-term until 14 June 2019

Salary: £33,988 – £40,574 pa

Location: London

Ref: COMMS/05/18

An independent, global think tank, working for a sustainable

and peaceful world in which every person thrives.

About us

ODI is an independent global think tank working for a sustainable and peaceful world in which every person thrives. We harness the power of evidence and ideas through research and partnership to confront challenges, develop solutions and create change.

Our Senior Digital Officer plays a vital role in the institute, strategically developing ODI’s digital platforms and providing oversight and technical guidance on the development of digital products. You will use your knowledge of the latest digital trends to identify opportunities to innovate and improve our communications, as well as to respond to emerging security risks.

You will be a digital expert who is as confident in coordinating complex, multi-stakeholder website development projects as you are in advising colleagues on email marketing strategy and GDPR compliance. Day-to-day, you will manage our digital platforms and provide support, guidance and training on digital best practice.


  • Substantial experience in digital communications technologies, and a strong understanding of best practices in the sector.

  • Professional experience managing a website content management system, preferably in Drupal and WordPress, and an in-depth understanding of information architecture and UX.

  • Experience of managing digital projects across their full lifecycle, from inception through to site closure.

  • Understanding of the full ‘web stack’ – including front-end and back-end technologies.

  • Experience managing email marketing strategies and software.

  • Practical understanding and experience of HTML and CSS.

  • Strong understanding of SEO.

  • Experience with online monitoring and measurement platforms including but not limited to Facebook Insights, YouTube Insights, Google Analytics, Hootsuite, Twitter analytics, Buffer

  • Ability to manage and prioritise a variety of tasks and deliver to deadlines.

  • Experience of managing relationships with external suppliers such as web developers and design agencies.

  • Self-motivated, with the enthusiasm, passion and ability to generate new ideas and bring them to fruition.

  • Excellent IT skills, with good knowledge of Microsoft Office applications.

  • Ability to respond to short-term user requirements and requests while considering longer-term implications for key tools and systems.

  • Friendly, supportive manner; able to develop and maintain strong working relationships with both internal and external stakeholders.

  • Ability to summarise complex data and messages.

  • Excellent written and verbal communication skills; able to speak authoritatively and persuasively on digital technologies.


  • Understanding of APIs, HTML5, JavaScript, PHP and XML.

  • Understanding of database and contact management.

  • Experience using Trello, Basecamp, JIRA and other project management tools.

  • Line management experience

  • Experience using Microsoft SharePoint.

  • Experience using Adobe Creative Suite and knowledge of graphic design best practices and principles for web projects, including interactive infographics and microsites.

  • Knowledge of and interest in wider communications activities (publications, events, public affairs, media).

  • Knowledge of and interest in international development issues.

How to apply:

If you have questions about the role, please contact Pia Dawson (p.dawson@odi.org.uk).

Closing date: Wednesday 10 October 2018

Interview date: Thursday 18 October 2018

For more information, please download an application pack here. If you are experiencing difficulties downloading, please telephone 020 7922 8234 /0351 or email humanresources@odi.org.uk.